Industry news

  • 1 Feb 2017 12:00 AM | Anonymous

    Firstsource Solutions UK, a customer experience expert, has signed a ten-year deal to expand its existing partnership with Sky, Europe’s leading Entertainment Company. The deal comes as a result of Sky’s decision to consolidate its outsourced areas under the core TV and Broadband service into one strategic partnership. The expanded partnership will see Firstsource take on 1,200 new people and continue to provide customer experience solutions for Sky’s TV and Broadband services until 2026. This comes after Firstsource reported its consolidated financial results for the quarter ended December 2016 highlighting revenues of $132.0 million, up by 8.2% year on year. Click here to find out more.

  • 1 Feb 2017 12:00 AM | Anonymous

    The Philippine property market could be poised for a slowdown despite the countries strong economic growth rates. One of the most likely causes is the new President of the United States. That's because the newly inaugurated U.S. president has been pushing a mercantilist policy and is fond of protectionist rhetoric. In December, Trump threatened in a tweet to impose a 35 percent tax on products sold in the U.S. by any domestic business that moved operations overseas. The Philippines is a major destination for offshore services and as such would feel the weight of the Presidents potential policies. Click here to read more.

  • 31 Jan 2017 12:00 AM | Anonymous

    Bad news for Deutsche Bank as UK and US regulators impose a fine of £504 million in connection with a Russian money laundering plan. Clients would purchase stock in Roubles before immediately selling the same stock from the London branch of the Bank, a process of mirror trades. Regulators blasted the bank for failing to spot the ruse, saying it had conducted its business in an "unsafe and unsound" manner. To find out more click here.

  • 31 Jan 2017 12:00 AM | Anonymous

    Market research company GfK's monthly consumer sentiment index edged up in January reflecting a bit of cheer in British consumers. However, the index for big purchases slipped after a bumper December with analysts wondering if this may be caused by consumers moving big purchases forward in anticipation of price rises. "Rising inflation and weak income growth is forecast to squeeze households' disposable income, and these two factors could conspire to depress confidence for the year ahead," said Joe Staton, head of market dynamics at GfK. To find out more, click here.

  • 31 Jan 2017 12:00 AM | Anonymous

    The IT managed services provider Redcentric has been chosen to provide the peering exchange for the UK’s new Health and Social Care Network according to PubicTechnology.net. Redcentric – which is one of the largest suppliers of N3 connectivity solutions – will be responsible for providing the peer exchange on an initial contract for three years, with the option to extend for a further three years. Mo Siddiqi, Redcentric’s chief operating officer, said that the company was “extremely proud to have been selected to underpin this key NHS Digital initiative” and was “totally committed to delivering this critical infrastructure and service”.

  • 31 Jan 2017 12:00 AM | Anonymous

    Call it clean, hard, dirty or red, white and blue, Brexit means Brexit. That vague statement, used so frequently by the government in the months after the crucial referendum on Britain’s future position in the EU, is finally getting a bit of clarity. It increasingly looks as if the UK government will sacrifice the free trade agreement with the customs union to protect its borders.

    This is not really what the sourcing industry wants, over 80% of Global Sourcing Association (GSA) members were supporting the remain option. This editor voted remain, but in the spirit of uniting to make the best possible Brexit (and to avoid being labelled a ‘re-moaner’) sourcingfocus will be considering what would make the best possible Brexit for the sourcing industry.

    The sourcing industry has thrived thanks to a connected world with supply chains linking economies through trade. Therefore, an industry tied up so tightly with the success of globalisation, supports free trade and low tariffs. The importance of keeping good trade links with the EU is therefore paramount to Brexit negotiations, if tariffs were to creep in between the UK and the rest of Europe, UK industry would lose competitiveness on the continent.

    But wait, the UK government says that by leaving the EU, we can negotiate our own trade deals with the rest of the world on our own terms, becoming a ‘global Britain’. It is probably worth pointing out that the UK economy is considered by many to be one of the most open and free in the world with lax rules on foreign takeovers and investment (Softbank of Japan bought ARM in 2016, a move that many countries would have been sceptical about).

    “The UK will have to renegotiate 53 trade agreements with countries around the world, many of which we currently trade with under the terms of the EU trade agreement as part of our membership” notes Amelia Bishop of Weenie Business Solutions, a business consultancy firm for small to medium size businesses. This is a gargantuan task, especially for a country that lacks trade negotiators.

    It would be best if the government worked on a transition deal with the EU and set about improving global trade links, hence lessening the initial blow of Brexit and complementing it with new deals with other economies. This means negotiation and diplomacy, something the British government is sadly short of. The hope remains that the UK government is true to the wishes of the people and negotiates the best possible trading deals it can with the EU and elsewhere” says Milan Panchmatia, Managing Partner of 4C Associates, a leading procurement consultancy.

    Although trade is crucial to the sourcing in the short term, in the long-term immigration matters just as much. By closing our borders to bright, skilled and hardworking Europeans (or the great unwashed in the eyes of UKIP) the UK is losing out to more open nations. Innovation and productivity growth is greatest in areas of diverse population, such as London.

    The UK desperately needs to attract professionals to its economy, thanks to a skills gap in computer technology and areas such as engineering and scientific research. Increasingly in a digital economy, these areas will provide innovation and growth, attracting investment to an economy. Robert Barbus, Operations Director of Soitron Group said “Brexit has brought upon many uncertainties, and the potential IT skills gap is a very important one.

    Ultimately, it depends on what trade and immigration agreements are made between the UK and other EU countries.” Increasingly, developed nations need young workers to replace those who are leaving the work force and into retirement. Bringing up the drawbridge has serious ramifications for the future of the UK budget.

    The final section of debate is regulation and investment from the EU in areas such as production, wages and scientific research. Many of the EU laws that are in place will stay after the UK leaves Brexit although the investment in science and redevelopment will inevitably go leaving the UK desperately short of innovation and training in deprived areas, look to South Wales for evidence of the support the EU gives to communities.

    If we are to get the best Brexit for the sourcing industry, trade would be paramount and immigration supported, watering Brexit down to minor regulatory change, encouraging trade outside the common market and using any savings from contribution to invest in digital infrastructure and training of skills to boost the domestic employment market.

    By James Tate, Editor of Sourcingfocus.com

    This is an abridged version of 'Best of Brexit', click here for the full article.

  • 30 Jan 2017 12:00 AM | Anonymous

    Denmark's Novo Nordisk is to invest £115m in a science research centre in Oxford, providing resilience for the pharmaceutical industry after Brexit. The centre will hopefully employ around 100 academics researching new drugs, however manufacture and profit resulting from success will remain in Denmark. The European Medicines Agency currently based in London, is likely to move to the continent along with around 900 jobs. Click here to find out more.

  • 30 Jan 2017 12:00 AM | Anonymous

    Vodafone is to merge with rival Idea Cellular in India to combat the volatile telecoms market in the country. A new operator (Jio Infocomm) is causing ruptures in the industry by offering customers new packages to include more free features. Vodafone’s stock rose on the news but analysts warn that the company may have to face extra costs after a write-down of its Indian business last year. Click here to learn more.

  • 30 Jan 2017 12:00 AM | Anonymous

    In Computerweekly.com, there is an interesting article on artificial intelligence and its effect on productivity. Increasingly, businesses must find the right balance of AI and human brain power as different roles require a mix of the two. The FuturaCorp: Artificial Intelligence & the Freedom to be Human report outlines the future workplace where humans and machines together increase output. The GSA is hosting a workshop, Making Robotic Process Automation (RPA) and AI Work in February, click here to learn more,

  • 30 Jan 2017 12:00 AM | Anonymous

    The Global Sourcing Association (GSA) and D/SRUPTION have announced a partnership that will focus on dispelling the myths surrounding technology, disruption and innovation and their impact on evolving business models. The partnership agreement sees the two organisations come together to deliver a programme of knowledge-sharing initiatives and dissemination of thought-leadership content to benefit members and subscribers alike throughout 2017. Click here to read the full press release.

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