Industry news

  • 8 Dec 2015 12:00 AM | Anonymous

    The research collaboration between A.T.Kearney, the Institute for Supply Management (ISM) and the Charted Institute of Procurement & Supply (CIPS) revealed that top performing procurement teams improved their performance compared to the 2014 report results.

    The 2015 Return on Supply Management Assets (ROSMA) performance check study, “Building a Bolder Legacy: The Procurement Mission is Under Way”, surveyed 226 senior financial executives – across the UK, US, France, Germany and Australia – and it was found that the top and the middle-tier performers were delivering from three to seven-and-a-half times the costs of investment.

    The top tier performers teams, generated about $1.25 million a year in financial benefits per procurement employee. The outstanding performance of these companies is thought to come from the application of advanced methods to unlock value including through assets productivity gains, clean sheet redesign and complexity reduction.

    However, the study found that 50 per cent of financial executives believe that bottom-quartile procurement teams return less than 1.5 times their cost in value. This perspective is validated due to the insufficient financial benefits obtained to cover their activities.

    The study recognised as well that the performance of the procurement teams varies widely across all of procurement key value drivers, thus concluding that the procurement sector remains a function plagued with inconsistent performance in delivering strategic activities.

    Despite the insufficient financial benefits obtained by 50 per cent of financial executives, the profits obtained by top and middle-tier performers display the huge benefits of having a strong and organised procurement department. Therefore, as David Noble, CEO of the Chartered Institute of Procurement & Supply, defends, “We can strengthen the position of procurement as a critical source of strategic enterprise value...”.

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    Related: How to add value and contribute to growth through procurement

  • 8 Dec 2015 12:00 AM | Anonymous

    The UK government has announced it has exceeded its target to spend at least a quarter of Whitehall’s procurement budget on SMEs.

    In the last financial year, central government has allocated 27.1 per cent of its procurement budget to SMEs, amounting to a total of £12.1bn spent and surpassing the 25 per cent promised in the last parliament. The announcement was made by his Rt Hon Matt Hancock MP from the Cabinet Office.

    The target has since been raised to 33 per cent of Whitehall’s procurement budget by the end of parliament, which the Cabinet Office is confident will be achieved.

    According to Mr Hancock, “Small businesses are the lifeblood of the UK economy”. Hence, the government wants to “turbocharge [our] ambitions for small business and have £1 in every £3 of government spend going to small businesses by 2020.”

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    Related: Spending Review 2015: The Key Points

  • 7 Dec 2015 12:00 AM | Anonymous

    Cirencester Town Council has launched a new procurement policy in order to reduce its £900,000 procurement budget by £10,000 as well as to increase the council income by £10,000 over the next three years.

    This process includes a new procurement and marketing policy, which aims to achieve both cuts in expenditure and increase income through the adjustment of different service areas – such as Corporate, Office, Community and Estates.

    The new policy enforces the implementation of a new framework, which aims to minimise expenditure and secure added value. Therefore, the new procurement policy pulls together officers and the council members, which have now to review every spending superior to £25,000 as well as to ensure that every council service is capable of generating profit in order to build on income.

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    Related: Spending Review 2015: The Key Points

  • 7 Dec 2015 12:00 AM | Anonymous

    The National Audit Office (NAO) has published a report on the Digital Skills Gap in Government. The report presents the main findings of a survey querying digital and technology (DaT) leaders across government agencies about their views on the current state of digital skills in government.

    The NAO believes that the recent wave of austerity – which has cut civil service headcount by nearly one-fifth in five years – has intensified the need for digitally-enabled transformation of government services. According to the independent auditing body, only through the latter will the government be able to continue cutting costs without compromising the quality of public services.

    The survey has found that there is a “widespread acknowledgement” of the existence of a digital skills gap in Whitehall.

    The survey also found that the majority of DaT leaders think that current initiatives to improve skills are effective. However, they believe that there is still room for improvement, particularly by focusing on embedding digital within the overall business strategy and building digital capability accordingly.

    On the issue of DaT leadership within government, the survey found there is still a small number of DaT leaders in government agencies, with around 70% of organizations employing 10 or fewer DaT leaders. Those in leadership positions had few years of experience in the post.

    Finally, respondents identified a variety of constraints to public sector skills development. At the top of the list are concerns about external market conditions (78%), limited supply (67%) and procurement constraints (58%). All of which are thought to impact negatively on efforts to recruit, retain and develop staff or acquire temporary resources with the needed digital skills.

    Financial position and budgets, cultural issues, career paths and competing priorities have largest negative impacts on developing existing staff; market conditions, pay and recruiting processes have largest negative impacts on recruitment and retention; procurement processes have largest negative impact on obtaining external resources.

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    Related: Spending Review 2015: The Key Points

  • 7 Dec 2015 12:00 AM | Anonymous

    Serco’s shares have crashed by more than 11 per cent this morning after the outsourcing giant announced profit will nearly halve next year.

    The concurrent announcement of a slight improvement in forecast for this year’s profit from £90m to £95m was not enough to boost investors’ confidence in the company, which is expected to nearly halve profits in 2016 to £50m.

    The company’s shares fell to 104p.

    The fall is attributed to the recent redirection of Serco’s business focus further away from the private sector and towards government contracts, which has prompted the company to sell Intelenet, its Indian call centre and back-office personnel division, this year.

    The company has also recently lost a number of important contracts, including a deal to maintain navy patrol boats for the Australian government.

    Serco is still recovering from a difficult period, during which the company was briefly banned from participating in central government tender offers after being accused of overcharging taxpayer-funded government deals.

    Rupert Soames, the company’s new CEO, has dismissed fears that the company will never be able to recover from the recent blows to its reputation, maintaining that the “story was losing its potency as we’ve all moved on”. However, Mr Soames warned that there was still much work ahead “to rebuild our new business pipeline” after the devastating losses suffered in the last years.

    Mr Soames believes contracts with Serco’s two biggest customers, the Ministry of Justice and the Ministry of Defence, will help the company recover.

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    Related: Serco exits Australian Navy deal five years before completion.

  • 4 Dec 2015 12:00 AM | Anonymous

    G4S, the security services giant has been booted out of the FTSE 100 and demoted to the FTSE 250 for the first time since 2007. The company’s shares have fallen by almost a quarter in the last eight months in the run up to the announcement on Wednesday.

    G4S is still recovering from the financial pains inflicted during Nick Buckles’, EX-CEO of the company. During Mr Buckles’ reign, which lasted for more than a decade until 2013, the company spent a minimum of £50m a year on debt-fuelled acquisitions.

    G4S has also been involved in a series of high-profile scandals in the last decade, most notably the gross understaffing of security personnel for the 2012 London Olympics and the overcharging of an electronic tagging contract with the UK government in 2013.

    In 2013, Ashley Almanza stepped in to substitute Mr Buckles, vowing to turn around the discredited business. Mr Almanza has brought fiscal discipline back to the company mainly through the offloading of lossmaking contracts but also by cutting costs, particularly on vehicles, fuel, computers, phones and offices.

    Stephen Rawlinson, an analyst at Whitman Howard, is confident about Mr Almanza’s ability to turn the business around, “My sense is that the management is doing all of the right things but it’s taking longer than investors might hope”.

    As Mr Almanza often points out himself, turning the business around will indeed take its time.

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    Related: G4S announces outsourcing could save UK police forces £1 billion a year

  • 3 Dec 2015 12:00 AM | Anonymous

    The East Riding of Yorkshire Council has awarded Civica with a £2.1m contract, involving the delivery of a customer service platform.

    Civica will provide the different customers with personal accounts in order to give to every customer a self-service access to digital transactions. Moreover, it is expected this platform to reduce the 2.7m calls received by the service staff each year. This contract is part of a five-year deal of the authority’s business transformation programme that aims to reduce its budget by £188m.

    The head of resource strategy at the council, Brigette Giles, says that this new system will “support a much more agile workforce dealing with customers with complex enquiries”. By the summer of 2016, Civica’s platform is expected to be launched to the council’s 330,000 residents. This platform will include different services ranging from environmental services to council tax and business rates.

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    Related: Gloucester City Council expands Civica contract after achieving savings of £200,000 a year

  • 3 Dec 2015 12:00 AM | Anonymous

    Cars, machinery, electronics, chemical products, coffee, food, textiles: any UK business that trades these or other goods within the EU or with “third countries” outside the EU must declare this to HM Revenue and Customs (HMRC) to make sure that any import VAT, duty, excise or levies due on the goods in question, either under UK or European law, are collected.

    Which duties and controls apply largely depends on the way the goods are classified. For many global trading companies, this is a tedious and time-consuming task. But incorrect product classification can have serious consequences, and businesses are well advised to incorporate error-minimising measures into their risk management strategy. Despite its complexity and being considered a burden by many, classification harbours the potential to benefit businesses from different angles, and there are various ways to optimise its process today.

    Cost savings: reflected sourcing and automated classification

    Commodity codes are the key classifier in international trade: they determine import and export restrictions, as well as licensing and documentation requirements. They also determine the customs duties to be paid. This in turn should impact on businesses’ purchasing behaviour, as there is a certain potential for cost savings:

    Customs duties and taxes are important factors when it comes to deciding from which countries to source products or materials. Let’s say a product is sourced from China and the buyer would have to pay 6% import duty and 25% anti-dumping duty. If the same product could be sourced from, e.g., Bangladesh, where it would be subject to preferential duty rates and minimal (or no) anti-dumping duties, the choice seems to be a rather simple one.

    Of course, for customs authorities to apply such preferential duty rates, companies have to prove that the goods really do originate in Bangladesh, and provide all relevant declarations and codes accordingly. This may sound like a simple and straightforward job, but it’s easy to become entangled in a maze of tariffs, codes, and constantly changing preferential origin regulations.

    Customs codes are numerical and consist of several digits, which can be difficult to identify – plus, there always seems to be more than one option. In addition, some assume that assigning products and materials to the relevant customs codes only once is sufficient, but that’s not the case.

    Unfortunately, changes to commodity codes, preferential agreements, and export control legislation are rather frequent. That’s why it is crucial to regularly check the material master data and ensure the classification of items is in line with the latest regulatory changes, updates, and requirements.

    Classifying products in accordance with the Combined Nomenclature (CN) as well as global trade laws and regulations requires a certain level of expertise. Much depends on getting this complex task right, both in terms of compliance and for a company’s efficient handling of procurement and fulfilment. Manually classifying products requires sifting through a nomenclature of 21 sections, 96 chapters, and over 5,000 subheadings in order to find the right code.

    That’s where software-supported classification comes in. The right software will help to accelerate – and largely automate – the classification process, based on the relevant information, e.g. legislation, EU dual-use lists or database links. The software can send alerts when new commodity codes come into effect (which happens at the start of every year), and can reclassify products based on legacy data quickly and reliably. It literally pays to automate this task, as you’ll never miss another classification deadline.

    More information is available in AEB’s white paper, which explains product code classification, requirements and impacts. The white paper is available at:

    https://www.aeb.com/uk/media/white-paper-classification.php.

  • 2 Dec 2015 12:00 AM | Anonymous

    The government’s standards watchdog has declared that outsourcing companies with government contracts must comply with the same ethical standards as the public sector.

    The report was published this Wednesday by the committee on standards in public life. It illustrates fears that public sector commissioning bodies, as well as suppliers, often fail to prioritise high standards of conduct.

    According to the report, civil servants often assume private bodies’ goals and values to be naturally aligned with the public sector’s. The committee stressed that upholding standards was now more important than ever, as about a third of all taxpayer-funded services are currently being delivered by the private sector.

    Back in June, the same committee published a report examining failures by Serco and G4S, both accused of overcharging services to the Ministry of Justice. The earlier report was based on a research commissioned from Ipsos-Mori which concluded, “all providers of public services to adhere to and operate by common ethical standards, regardless of whether those services are provided by the private, public or voluntary sectors”.

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    Related: UK Government issues new procurement guidelines to help national steel production

  • 30 Nov 2015 12:00 AM | Anonymous

    The European Commission (EC) have decided to start an infringement procedure against Hungary, after assessing the terms of the award for the construction work of two new reactors and the refurbishment of two additional reactors at the Paks nuclear power plant.

    The EC is concerned whether the award of these contracts was in line with the EU procurement regulations. The EU legislation seeks to ensure “that all economic operators have fair changes to participate in a call for tender and to win a contract”. However, the Hungarian government decided to directly award a Russian state-owned company with the nuclear power project – the Paks power plant accounts for more than 50 per cent of Hungary’s electricity.

    The Hungarian-Russian intergovernmental agreement includes a loan given by the Russian government to the Hungarian government in order to cover 80 per cent of the project costs to build the new reactors.

    Viktor Orbán, the Hungarian prime minister, insists that this agreement complies with the EU rules. In addition, the EC insists on pursuing the investigation to assess whether “a private investor would have financed the project on similar terms or whether Hungary’s investment constitutes state aid”.

    The Hungarian authorities have now two months to respond.

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    Related: Controversial Hungary-Russia nuclear deal alarms EU due to tender process

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