Industry news

  • 10 Feb 2014 12:00 AM | Anonymous

    Ed Davey, the energy secretary, has urged the energy regulators Ofgem to investigate the main six energy companies, regarding high profit margins.

    Mr Davey has asked Ofgem to look into whether the high profit margins posted by the six main UK energy providers should be subject to a market investigation.

    Mr Davey made comments indicating that energy companies should be broken up, if they had abused their market position, during the BBC’s Today programme: "There could be a number of remedies, including the breakup of some of these companies if they have abused their market power."

    Labour spokesman on energy and climate change, Jonathan Reynold, said: "If the government wants to be taken seriously on energy bills, nothing less than a price freeze and action to stop these firms from overcharging in the future, as Labour has proposed, will do."

  • 7 Feb 2014 12:00 AM | Anonymous

    The new plans include the creation of coding clubs, increased employment of analytics services and the sharing of data and services.

    The digital strategy sets forward the councils plans to generate savings and efficiencies from the use of IT systems, this includes increased standardisation within IT frameworks while promoting cross service integration.

    The digital strategy is designed to encourage business investment, with high quality next generation internet connectivity. Faster internet will be used to support IT curriculums in local schools and support flexible working in the public sector.

    Cabinet member and councillor Theo Blackwell said that: “it is vitally important that Camden, at the hub of the capital, develops ways of working which ensure that no one is left behind."

  • 7 Feb 2014 12:00 AM | Anonymous

    New research has revealed the importance of IT systems and frameworks in allowing small and mid-size businesses (SMBs) to remain successful, allow for growth and drive UK economic recovery.

    The research carried out by Vanson Bourne and commissioned by Scale Computing revealed that SMBs were turning towards non-license based software and services.

    The research found that many of the current IT infrastructure systems currently employed by SMBs were not sustainable.

    Jeff Ready, CEO, Scale Computing, said: ““Too many SMBs don’t have the budget to develop the infrastructure they need to operate let alone grow. Leveraging non-proprietary technology and simplified infrastructure allows for IT to enable their business and not waste time on maintaining infrastructure

  • 7 Feb 2014 12:00 AM | Anonymous

    International BPO and contact centre provider Mindpearl has been awarded a contact centre outsourcing contract by Pennytel.

    The contract will see Mindpearl provide services designed to support customer support.

    Ben Dunscombe, CIO of MyNetFone, said: “Pennytel has partnered with Mindpearl to enhance customer satisfaction levels. I have every confidence in Mindpearl to operate this service for us.”

    Mark Mahoney, General Manager at Mindpearl, said: “In partnership we aim to deliver transformational customer contact services, operational excellence and cost efficiency”.

    Mindpearl wins contract with travel group

  • 7 Feb 2014 12:00 AM | Anonymous

    A collection of London councils under the London Councils organisation joint committee, have placed tender for a contract valued at around £42 million, to deliver traffic and parking management services.

    The contract will support the parking and traffic appeals services (PATAS) and will deliver support services including communication, IT support and software, alongside database and call centre capabilities.

    The tender notice offers five lots with options for a ten-year extension.

    The tender notice detailed: “The service provider under this lot shall ensure that all case and case-related information is reviewed and correctly recorded and documented to allow both the PATAS staff and adjudicators to carry out their duties,-with the minimum of waiting time for appellants and with minimum necessary bureaucracy."

  • 6 Feb 2014 12:00 AM | Anonymous

    UK based retailer Bombardier has been awarded a contract to provide £1 billion to supply 65 trains to London’s Crossrail project.

    The decision to select the Derby based manufacturer sees the last remaining UK train manufacturer beat completion for the likes of CAF of Spain and Japan’s Hitachi.

    Bombardier UK had warned that a failure to secure the contract would result in the closure of the Derby plant and the loss of 1,500 jobs, with the failure to win the Thameslink project in 2011 resulting in the loss of 1,200 jobs.

    Crossrail chief executive Andrew Wolstenholme said: “Crossrail will transform rail services in London and the south-east. Procurement of the rolling stock and depot is just one more step in delivering this new railway and making it a reality for millions of passengers.”

    Business secretary Vince Cable said: "As well as providing a great boost to Bombardier and the Midlands this decision represents a real vote of confidence in British manufacturing. The government has been working hard with industry to support the UK rail supply chain to maximise growth”.

    Crossrail Seeks IT Provider for £14m Contract

    Rail minister says Thameslink may not deliver industry recovery

  • 6 Feb 2014 12:00 AM | Anonymous

    The Indian outsourcing giant has reported a large jump in profits during the third quarter, with profits tripling to $161 million.

    Tech Mahindra has posted profits of 10 billion rupees ($161.6 million), compared to 3.21 billion rupees in the same time last year.

    The rise in profits has resulted from stabilisation and signs of new growth in western economies.

    Tech Mahindra post rapid quarter growth

    The company has also dismissed fears surrounding the U.S. Immigration Bill which was seen as a threat to outsourcing firms who routinely transfer employees through work visas.

    A company spokes said to The Hindu: “From our point of view, the Immigration Bill seems to have watered down in the lower house. We believe that our stakeholders and client are well aware of the situation, and we do not see any immediate impact on the business".

    IT outsourcing firm Tech Mahindra secures Volvo contract

  • 6 Feb 2014 12:00 AM | Anonymous

    PC sales are expected to level out, as the market decline begins to stabilise, according to new research from Gartner.

    Having lost the market edge against heavy competition from tablet and mobile devices, PC sales are showing a sign of recovery as shipment begins to slow down.

    While shipments of traditional PCs decreased by 14 per cent over 2013, Western Europe PC sales only fell by 4.4 per cent over the fourth quarter of 2013, compared to the same period in 2012 according to Gartner, suggesting improvement over the course of the year.

    Gartner said that corporate use of PC’s including upgrading hardware has helped to reduce the shrinkage of the market as consumers turn to other devices.

    Principal research analyst at Gartner, Meike Escherich, said: "If demand for business PCs is stronger than consumer PCs, we may see the ranking change next quarter".

    Intel loses market position as PC sales fall

    Microsoft hit by PC sales decline

  • 6 Feb 2014 12:00 AM | Anonymous

    IT outsourcing giant Cognizant has announced its full year 2013 financial results with annual revenue of $8.84 billion.

    The IT giant has said that it expects to generate $2.42 billion in revenue for the 2014 first quarter and expects to have full year revenues of at least $10.3 billion, up 16.5 per cent on 2013.

    Francisco D'Souza, Chief Executive Officer of Cognizant, said: “Our strategy through these twenty years has been to challenge the status quo and constantly reinvent for the future, thus positioning us to help our clients build stronger businesses. We believe that we are well positioned to continue to do so in 2014 and beyond."

    Gordon Coburn, President of Cognizant, said: “This strong growth was fueled by our clients' on-going drive to 'run better' for more efficient and productive operations and to 'run different' to create the capabilities and business models they need for future success. Our strong portfolio of services coupled with our focus on new technologies and platform-based delivery models will help clients drive meaningful change as businesses become increasingly technology intensive.”

    Cognizant moves to employ 10,000 staff in the U.S by 2016

    Cognizant beats expectations as outsourcing demand grows

  • 6 Feb 2014 12:00 AM | Anonymous

    An exclusive jurisdiction clause in an agreement states where a dispute may be resolved, should one arise. However, in the absence of such a clause, the High Court of England and Wales has recently decided that a contract can, in principle, be made in two separate jurisdictions at the same time. In this situation, either party to the agreement could seek to enforce the contract in its home jurisdiction.

    In Conductive Inkjet Technology Ltd v Uni-Pixel Displays Inc [2013] EWHC 2968 (Ch), the court considered a dispute between two parties, one based in England and the other in Texas. The agreement in question was a non-disclosure agreement, which did not include a choice of law and jurisdiction clause as the parties were not able to agree on one during negotiations. The parties agreed the contract in an email exchange, and it was then signed by Conductive Inkjet Technology (CIT) in England and by Uni-Pixel Displays (UPD) in Texas. CIT then claimed that UPD made use of certain proprietary information and such use was, amongst other claims, in breach of the agreement and in breach of UPD’s obligation of confidence, and sought permission to serve claims on UPD in England. UPD challenged this by arguing that English courts did not have jurisdiction in the matter.

    The general English law position on contract formation is that a contract is made at the time and place where acceptance of the relevant offer is communicated to the offeror. There are two main rules as to when and where acceptance is communicated:

    1.

    The reception rule applies to relatively instantaneous forms of communication, and provides that time and place of contract is when the acceptance is received by the offeror. This was established in Entores Ltd v Miles Far East Corporation [1955] EWCA Civ 3 and confirmed in Brinkibon Ltd v Stahag Stahl G.m.b.h. [1983] 2 AC 34 (both cases involving telexes). In Brinkibon, Lord Wilberforce commented that: "In the case of successive telephone conversations it may indeed be most artificial to ask where the contract was made..." but he concluded that the courts simply have to do their best with the test.

    2.

    The postal rule applies to delayed forms of communication, with acceptances being deemed to be effective at the place and time of sending, provided the offeree correctly addresses and stamps the letter (Adams v Lindsell (1818) 1 B & Ald 681).

    In the Conductive case, Roth J found that the parties had expressly agreed not to incorporate a choice of law and jurisdiction clause, and that it would be artificial to determine the place of the contract by applying the traditional postal rule, which would result in the place of the contract being determined by which party happened to send the fully executed document. The English Civil Procedure Rules (*1.) establish the principle that the English courts should be able to exercise jurisdiction over foreign defendants where the subject matter of the dispute has a sufficient connection to England, and it would be arbitrary to make a decision as to the connection to English jurisdiction simply on the basis of the order in which a document was signed.

    It should be noted that exclusive jurisdiction clauses in agreements may not be watertight. For example, the courts may apply the forum non conveniens test to see whether there are any exceptional reasons for departing from an exclusive jurisdiction clause. This doctrine allows a court with jurisdiction to dismiss a civil action where an appropriate and more convenient alternative forum exists.

    However, having an exclusive jurisdiction and governing law clause certainly does reduce the uncertainty that parties may face if a dispute arises and the contract is silent on the matter. By stipulating jurisdiction and governing law, the parties may avoid wasting time and money in preliminary disputes as to where a matter should be heard, before even being able to argue the issue at hand. Moreover, the parties can actively choose jurisdictions which are practical and convenient, considering, for example, ease of access to the courts (and legal representation) by the parties and other individuals who may be involved in potential litigation, the language of the courts, the ease with which the courts can apply the governing law chosen by the parties, and the enforcement of any judgment or award. Also relevant may be the speed of the litigation process (bearing in mind the backlog of cases which some courts may face), and of course the costs associated with any dispute resolution.

    (*1.)

    The objective of Civil Procedure Rule 6.36 and Practice Direction 6B.3.1 is to enable the court to exercise jurisdiction over foreign defendants where the subject matter of the dispute has a sufficient connection with England. Once the court has looked at the grounds on which the applicant relies, pursuant to Rule 6.37(3) the court must decide, in its discretion, whether England would be the most appropriate forum for the bringing of the claim.

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