Industry news

DLA Piper is proud to announce its participation in the World Benchmarking Alliance’s (WBA) Collective Impact Coalition (CIC) for Digital Inclusion. DLA Piper recently participated in the WBA’s roundtable launch of the CIC on the side-lines of the 77th session of the United Nations General Assembly.

The CIC is a multi-stakeholder coalition on ethical AI and is focused on driving measurable progress on corporate commitment to ethical AI principles. The CIC aims to raise awareness of the importance of responsible and ethical AI, increase understanding of the state of play and leading best practices, and improve technology companies’ commitment to ethical AI.

Read more on DLA Piper here.

The Outbound Telemarketing Market research report provides all the information related to the industry. It gives the markets outlook by giving authentic data to its client which helps to make essential decisions. It gives an overview of the market which includes its definition, applications and developments, and manufacturing technology. This Outbound Telemarketing market research report tracks all the recent developments and innovations in the market. It gives the data regarding the obstacles while establishing the business and guides to overcome the upcoming challenges and obstacles.

Read more on the Digital Journal here.

At TechMarketView we continue to track the actions of the tech community in supporting environmental sustainability (see archive). In November, the 2022 United Nations Climate Change Conference – COP27 – will be taking place in Sharm El-Sheikh, Egypt.

As we head towards the conference, it is clear to see that technology is now accepted as crucial to tackling many of the world’s most pressing climate challenges. A couple of week’s ago, IBM was announced as COP27 Technology Partner. Microsoft also announced its participation as COP27 Strategic Technology Partner and Principal Sponsor.

Read more on TechMarketView here.

Scope 3 emissions are notoriously difficult to curtail, and the average supply chain accounts for 90% of a consumer company’s impact on the environment. The key to tackling these emissions comes down to collaboration with those supply-chain participants and a laser focus on the particular factors each industry is dealing with, experts explained during Fortune’s Global Sustainability Forum last week.

“You have to really partner with those companies to enable them to set science-based targets” says Suzanne DiBianca, cofounder and chief impact officer at Salesforce. 

To do that, Salesforce held a supplier exhibit, where 40% of their suppliers signed on to meet science-based targets by 2025. The goal is to increase that percentage of participation. 

Read more on Fortune here.

Lemonade has launched in the UK following a partnership for the US-based insurance firm with UK insurer Aviva. It follows previous launches in France, Germany and the Netherlands.

Founded in 2015, Lemonade offers renters, homeowners, car, pet and life insurance by replacing ‘brokers and bureaucracy’ with ‘bots and machine learning’.

From today, UK residents can get Lemonade contents insurance from any device, as well as file claims and get paid in ‘seconds’. It includes worldwide coverage for individual personal items of up to £2,000 each, total coverage up to £100,000, and no cancellation fees.

Read more on the FinTech Times here.

SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today announced at its SS&C Deliver Conference the rollout of its intelligent automation portfolio under the SS&C Blue Prism brand. SS&C Blue Prism combines RPA, BPM and low and no-code capabilities to provide a comprehensive menu of intelligent automation (IA) services.

"SS&C Blue Prism's comprehensive suite of products and second-to-none support options are a critical part of our business processes," said Giovanni Gentile, Managing Director, Bionics, at State Street Bank. "By utilizing its intelligent automation platform and extensive industry expertise, we're able to deliver high quality and innovative services."

Read more on PR Newswire here.

If you are looking for a way to reduce your overhead expenses, you might be interested in improving your sourcing process. Small businesses have a lot of overhead expenses, and it is important for you to reduce those overhead expenses when you can. That means that you need to pay close attention to your sourcing process.

You need to focus on your strategic sourcing process, and there are a few steps that you need to follow if you want to optimize the value of every dollar you spend. How can you improve your sourcing process, and what do you need to do to remain competitive in the current environment?

Read more on StartUpGuys here.

Global law firm Ashurst today announces it is expanding its consulting offering by setting up a risk advisory business in the UK with a three partner team.

Introducing the Ashurst Risk Advisory business into the UK responds to client demand and is designed to provide consulting services that complement the firm’s core legal services. With dedicated teams of legal and consulting professionals working side by side, it brings together the technical expertise and critical thinking required to operationalise laws and regulations and help clients to achieve their goals.

Read more on FinTech Financial News here.

In this study, we’ll look into the vast bulk of international Covid-19 Impact on Customer Care BPO Market . The research’s overarching goal is to identify the variables that influence the degree to which the study’s intended audience can adapt to a market that is undergoing severe upheaval at the present time. In addition, it examines how consumer habits and preferences evolve over time, as well as how the current market and its expected future expansion affect these factors. Results from keyword-based international research suggest that sales and marketing, supply chain, product development, and cost structure all have a say in the company’s top and bottom lines.

Read more on Redskins 101 here.

Teleperformance (Paris:TEP), the global leader in outsourced customer and citizen experience management and related digital services, announces that it will join the CAC 40 ESG index as of September 16, 2022 after market close. Launched in March 2021 by Euronext, the CAC 40 ESG index brings together the 40 French companies in the CAC Large 60 with the best environmental, societal and governance (ESG) practices.

This distinction reflects the strong commitment of Teleperformance, a signatory of the United Nations Global Compact since 2011, to employees’ well-being, diversity and inclusion within its organization, as well as climate. Concrete results demonstrate this approach.

Read more on Business Wire here.