Industry news

  • 18 Apr 2012 12:00 AM | Anonymous

    So an election pledge becomes policy! From 1st April, unless there is a "strong business case" or a "matter of National Security", all Central Government IT contracts will be capped at £100m.

    Not quite Big Society but certainly less big IT.

    Whitehall, claim that the £100m limit can be complied with by:

    • encouraging the reuse of existing assets;

    • making changes to procurement such as the application of lean methodology to buying;

    • greater competition among suppliers including through the increased use of SMEs; and

    • creating contracts differently, for example, by reducing their length or separating out commodity hardware from a new project and purchasing it through an existing contract, or separating out telecoms needs and buying them through the PSN frameworks.

    Nice words but will any of these really enable central government to deliver.

    Will the £100m cap create a level playing field on which SMEs can compete?

    Let’s get the ‘reuse of existing assets’ myth out the way first. Technology moves apace so quickly, that hardware and software once bought as a limited shelf life. Standard accounting practice depreciates its value from 100-0% over three years.

    Consider also the level to which previous government procurement exercises have created bespoke solutions tailored for specific purposes. Simple reuse, other than for standard bought desktops, seems highly unlikely - when buying new generally costs less than reconfiguring old.

    Making changes to procurement including lean methodology to buying. Ask any procure operating or supplier bidding under the OJEU regulations and they’ll say it does little more than add voluminous red tape, expense, delay and, ultimately, no better result.

    The UK, it seems, stands alone in the EU in observing these regulations to the letter – think of instances such as that of Bombardier trains, British jobs being lost.

    Whilst the intent of open and transparent procurement processes is entirely right – the application of scalpel (or preferably fire-axe) to the current EU regulations would minimize cost for buyer and supplier alike and would encourage more suppliers to pitch for such contracts. Ironically, doing away with these regulations could create more competition.

    If the UK is to challenge any rule of the EU, it should challenge this first. Let’s see if this is Whitehall’s intention?

    Greater competition among suppliers including through the increased use of SMEs. A cornerstone of Coalition policy is to help British business through enabling them to compete for both Central Government (as per this policy) and local government (the Localism Act) contracts. SMEs, small to medium enterprises, are normally considered to be companies with fewer than 250 employees and turnover not exceeding €50m, per annum.

    If one of the aims of this policy is to provide SMEs with the opportunity to compete – then the limit of £100m per contract invalidates the policies efficacy as no SME could realistically compete at this level.

    Even with a leaned out process of procurement, the cost for suppliers to go through such an exercise is prohibitive. Larger corporate organizations are able to absorb this by spreading the cost of failed procurement exercises across those they are able to secure. It will simply not be possible for SMEs to absorb this.

    And, finally, creating contracts differently through making them shorter or separating out services. More contracts, means more procurement exercises, more bidders and more service providers. Even with ‘leaned out’ processes, the cost of procurement will rise through the increase in sheer volume of ‘moving parts’ in the system.

    So, where are we?

    Reuse, unlikely.

    Lean processes, desirable but will the UK take Europe on?

    More competition, and the encouragement of SMEs, the £100m limit makes this policy totally ineffectual.

    Breaking contracts in to smaller, shorter or more discrete parts just adds volume and therefore increases the cost of procurement, Again, as the target is £100m per contract – this won’t help SMEs.

    So, from a procurement perspective, this policy has some very real practical challenges.

    There is also a massive oversight here. A failure to see the bigger picture. Even if these measures did reduce cost and increase SME engagement, in terms of the cost of procurement – the Government have considered the life and management of those contracts, post procurement.

    One of the benefits of buying (properly) from big suppliers is that you can pass the management of the delivery of a number of services to the supplier. They can do this due to scale and infrastructure. Engage a larger number of smaller suppliers and who is going to take responsibility for and absorb the cost of ensuring that each of the procured services fit together?

    All in all, whilst lean procurement and the challenge to Europe of the procurement rules is desirable, this doesn’t look like a piece of policy that has been that thoroughly thought out.

    Stephen Allen FRSA, advises public and private sector organizations on creating efficient legal functions. He writes a daily blog www.lexfuturus.com which challenges the legal services market to innovate.

  • 18 Apr 2012 12:00 AM | Anonymous

    £62.9 million has been raised by Notion Capital to invest in high growth European cloud and SaaS SMEs, £40m of this is to be injected directly into UK SMEs.

    High growth companies are due to receive £2m each from the government backed fund, called 'Notion Capital Fund Two'. The scheme makes up part of the Department for Business, Innovation and Skills' Enterprise Capital Funds programme, combining public, private and government funds and expertise to address weaknesses in the market.

    It is hoped that with further fundraising the investment firm fund could reach nearly £100 million.

    Jos White, co-founder of Notion Capital said:"We believe that there is now an under-supply of good quality funds serving an ever-increasing and ever-widening market opportunity within Europe. This imbalance will lead to a larger market share for the investors and also stronger and more experienced partners for the entrepreneurs. The results could mean a step change in the performance of European VCs that will in turn lead to further growth and investment in the market."

  • 18 Apr 2012 12:00 AM | Anonymous

    According to MPs the level of carbon emissions from goods imported and consumed within the UK is rising, whilst domestic levels of emissions are declining.

    MPs warn that outsourcing emissions will damage the UK’s reputation and carbon emissions record. Between 1990 and2008 domestic emissions fell by 19% as a result of switching from coal to gas for electricity; however the carbon emissions footprint based on UK consumption rose by 20% in the same period.

    Energy and Climate Change Committee chairman Tim Yeo said: "Successive governments have claimed to be cutting climate change emissions, but in fact a lot of pollution has simply been outsourced. We get through more consumer goods than ever before in the UK and this is pushing up emissions in manufacturing countries like China."

    MPs are now calling for a new deal on climate change.

  • 18 Apr 2012 12:00 AM | Anonymous

    In its largest ever acquisition, Toshiba is to buy IBM’s point-of-sale terminal business for an estimated $850m.

    The deal between IBM and Toshiba Tec. is anticipated to close late in the second quarter, or early in the third. The point-of-sale systems used by retailers, which include both hardware and software, to process and record transactions, manage inventory and collect and analyse data, will be bought solely by Toshiba Tech.

    According to Hideki Yasuda, analyst at Ace Securities Co. in Tokyo the deal “will have a major impact for Toshiba Tec, [it]will be able to expand its POS business with the acquisition, as IBM already has customers and can lure new ones with its brand.”

  • 18 Apr 2012 12:00 AM | Anonymous

    The environmentally friendly cosmetic firm Lush is switching its data management to cloud service, CloudApps Sustainability Suite.

    The new system will track Lush’s complete environmental footprint, including measurements on water and energy use, travel, waste generation and packaging across all 102 stores, eight main offices and eight factory sites in the UK.

    Ruth Andrade, Lush environmental officer said: "the system allows us to move towards the sustainability goals we have signed up to that will both benefit the environment and reduce our operational costs."

  • 18 Apr 2012 12:00 AM | Anonymous

    Report shows TCV has dropped by 32%, with contracts at an average of €6.9 billion.

    Information Services Group (ISG) today released data showing the outsourcing market in Europe, the Middle East & Africa (EMEA) slowed significantly in the first quarter of the year following a record performance in the fourth quarter of 2011.

    The TVC drop of 32% is year-on-year with the sequential drop standing at 53%. In the first quarter of 2012 a total of 79 contracts were awarded, a decline of 37% year-on-year and 23% sequentially.

    Duncan Aitchison, Partner & President, ISG North Europe said “this first-quarter slowdown in EMEA follows the strongest half-year and full-year results we have seen in a decade, which made for very difficult comparisons. However, we expect outsourcing activity and TCV to pick up in the second half of 2012 and project full-year results to be in line with historical norms.”

    For more information on ISG click here

  • 18 Apr 2012 12:00 AM | Anonymous

    The business process and technology management company Genpact has today signed an acquisition deal with Accounting Plaza, a provider of finance and accounting, human resources services and to the retail, wholesale, banking and healthcare industries.

    The acquisition will enhance Genpact’s capabilities and expand their delivery to Europe, the Netherlands in particular due to their newly acquired language skills via Accounting Plaza.

    Tiger Tyagarajan, president and CEO, Genpact said: “this deal gives Genpact domain expertise in the retail industry, an industry which is transforming globally. Along with finance and accounting, one of our core capabilities, we now gain tremendous traction in the retail industry. The addition of operating centres in The Netherlands will further expand and grow our business in Europe, especially with large European multinational corporations.”

  • 17 Apr 2012 12:00 AM | Anonymous

    The Ministry of Defence has awarded a £400 million contract to CSC. The deal will commence over seven years, as CSC will provide payroll, HR and pensions administration services to the Service Personnel and Veterans Agency (SPVA).

    The move comes as somewhat of a shock decision, as the MoD move away from previous suppliers, HP. The computing giant had previously held the SPVA contract for 15 years and was shortlisted in partnership Xafinity Paymaster. Capita also made the shortlist.

    HP said in a statement: "HP will work to ensure a seamless transition of activities to the successful bidder, ensuring no loss of service to the thousands of people who depend on the service."

    According to the original tender document, there is an option to extend the deal, rising to £750 million over 15 years.

  • 17 Apr 2012 12:00 AM | Anonymous

    Deutsche Telekom may sell its UK and Dutch units as early as next year. The Financial Times Deutschland reported on Tuesday that local management must improve results if they are to stay.

    The newspaper said that the telecommunications firm had looked in to selling the units in the past, and would again consider in 2013, citing company sources.

    Deutsche Telekom is seeking ways to preserve its market share, while re-investing in the United States after its £24 billion deal to sell its T-Mobile USA unit to AT&T fell through last year.

    Deutsche Telekom is yet to comment.

  • 17 Apr 2012 12:00 AM | Anonymous

    The government has received its 200th Mystery Shopper complaint. The scheme was launched in February 2011 and allows SMEs to give anonymous feedback to the government about its procurement practises.

    Stephen Allott, the Crown Commercial Representative for SMEs at the Cabinet Office, announced the news over Twitter.

    All cases brought to light under the Mystery Shopper scheme are to be investigated by the cabinet. An additional 49 cases have been lodged since mid-February, taking the total to 200, according to Allott. The government stated in February that 75% of cases have resulted in a positive outcome.

    The news follows previous moves by the government, such as the £100 million cap on pulic sector IT contracts, to encourage the growth of SMEs.

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