Industry news

  • 22 Dec 2011 12:00 AM | Anonymous

    The National Audit Office has commended the early progress being made by the Government in implementing its ICT Strategy but has identified areas where progress has not kept pace with the Government’s ambitions.

    Launched six months ago, in March 2011, the Strategy is intended to tackle systemic problems in government ICT projects which in the past have tended to be too big, lengthy, risky and complex. Departments have independently developed systems which have often not communicated easily with one another. The broad aim of the Strategy is to reduce waste and project failure, create a common ICT infrastructure for government and use ICT to change how public services are delivered.

    NAO believes there are also a number of areas where not enough progress has been made. The Cabinet Office has not yet developed a system for measuring the extent to which the Strategy is resulting in sustained change. Government has also been managing the resources to implement the Strategy informally up to now and, without a clear resource plan, gaps may start to hinder progress. Gaps in ICT skills in the public sector also remain a serious challenge.

  • 22 Dec 2011 12:00 AM | Anonymous

    HCL Technologies has announced that it has been selected by AstraZeneca, one of the world’s leading biopharmaceutical company, as a strategic infrastructure outsourcing partner. HCL will be responsible for the provision, management and transformation of AstraZeneca’s global Hosting and Collaboration environment.

    As part of the five year engagement, HCL will be responsible for managing AstraZeneca’s entire Data Centre environment across over 60 locations globally including hosting and migration of some of the existing large Data Centers into state-of-the-art facilities. In addition, HCL will manage AstraZeneca’s global Collaboration environment including Email, Messaging and Collaboration Services for users worldwide. HCL will also deliver transformational projects including Server Virtualisation, Storage and Backup transformation and implementation of the hybrid cloud.

    "We are delighted to partner with AstraZeneca in their technology transformation journey. This win is a testimony to HCL’s leadership in Global infrastructure services market and its critical investments in developing next generation Intellectual properties such as myCloud™ and MTaaS™. We continue with our commitment to Infrastructure outsourcing market and focus on large, complex & transformational engagements.” said Mr. R Srikrishna, Executive Vice President and Head - Global Infrastructure services, HCL ISD, HCL Technologies.

  • 22 Dec 2011 12:00 AM | Anonymous

    Lincolnshire police authority has made security specialist G4S its preferred bidder in an outsourcing deal that will include ICT, back office and command and control and could be developed into a shared service for other police forces in the country.

    The company is on course to land a 10 year, strategic partnership contract valued at more than £200m. It beat off competition from a partnership between Steria and Reliance Security to win the deal.

  • 22 Dec 2011 12:00 AM | Anonymous

    Swisscom, Switzerland's mobile and fixed operator, has entered into a five- year contract with Ericsson for mobile-network modernization and upgrade to LTE.

    As per the agreement, Ericsson will modernize 6,000 mobile sites with its RBS 6000 multi-standard radio base stations and optimize all of Swisscom's networks.

    The operator's mobile-data users will benefit from faster speeds as a result.

  • 22 Dec 2011 12:00 AM | Anonymous

    Mozilla announces new negotiation with Google to make their search site the default for firefox for a further 3 years. This new agreement extends thier long term search relationship with Google for at least three additional years.

    “Under this multi-year agreement, Google Search will continue to be the default search provider for hundreds of millions of Firefox users around the world,” said Gary Kovacs, CEO, Mozilla.

    “Mozilla has been a valuable partner to Google over the years and we look forward to continuing this great partnership in the years to come,” said Alan Eustace, Senior Vice President of Search, Google.

    The specific terms of this commercial agreement are subject to traditional confidentiality requirements.

  • 22 Dec 2011 12:00 AM | Anonymous

    Procurement professionals face many problems in these difficult economic times as they strive to maintain supplies and drive hard bargains to preserve pressured profit margins, but one thing they can no longer afford to ignore is how their own company’s financial health is viewed by the credit managers at their key suppliers.

    A sudden cut in your credit limit can interrupt supplies; in extreme cases it can bring down your company. Much of the carnage in the UK retail sector in the run up to Christmas 2008 was caused by credit insurers pulling cover and suppliers walking away. Woolworths was one of the most high profile victims of this scenario.

    So buyers need to work closely with their finance departments and senior management to do all they can to present their company in the best possible credit light. Credit risk management is now high on the agenda of their suppliers.

    Many of the solutions come down to nothing more than good housekeeping, like making sure your accounts have been filed on time. Over 80% of all UK companies that go into Administration or Liquidation had filed their last accounts late or not at all. It’s a big red flag for credit managers.

    Lots of companies have old redundant charges still registered against their assets on their Companies House file, such as mortgages over properties for loans long repaid. Getting rid of these by filing a memorandum of satisfaction improves your credit profile, although you may need to be patient with the bureaucracy at the original lender, especially if the debt was repaid a long time ago.

    Surprising numbers of companies have inaccurate descriptions of their business activities in their accounts, which can push them into a higher risk category, especially in this era of tick-box automated credit scoring models. Correcting this is straightforward.

    One major change in the credit management industry in recent years has been the move to assessing risk on a group basis, rather than by individual trading subsidiaries. Crippling debt is often hidden away in a holding company or some opaque offshore subsidiary. The collapse of Oddbins in March 2011 was a perfect example, where the operating company looked perfectly healthy but the group was rotten to its financial core. If your company is part of a group, find out what the bigger picture is and neutralise suspicion by explaining the group structure and where possible, simplifying it.

    No credit manager or their trade insurer can ignore a negative equity position in your balance sheet. Prima facie, your company fails one of the solvency tests set by the Insolvency Act. So do what you can to correct this, either by introducing more equity or by converting debt into equity, perhaps by agreement with your bank. Of course this can be tricky, but it may be an option if the move recognises the reality that the debt cannot be repaid. There may be management loans in the balance sheet. Much as it may hurt to lock these up as equity, it might be the answer to your adverse credit rating.

    Excessive dependence on short term, on-demand debt such overdrafts is seen as a weakness in most credit scoring models. Think about turning all or part of this into a longer term loan, which will move it into a safer place in the balance sheet and improve your credit score. Better still, replace it with equity, but that may not be so easy.

    Remember too that the information in the public domain about your company may be seriously out of date. Your 2010 accounts may not have been filed until the end of September 2011, so they are already nine months old and may reflect a much worse trading profile than shown by your current management accounts. Be prepared to share management information with suppliers to change their perception of where you are financially, including forecasts and any supporting data, plus news of positive developments in the pipeline

    There’s also no need to lie down and just accept a cut in your credit limit. Get into a dialogue with your suppliers and where necessary their credit insurers as well. You may be able to do this yourself, or your insurance brokers may be able to help you broker better terms if there has been a misunderstanding, or if there has been a genuine improvement in your financial position. They may have a good working relationship with the credit insurer rating your company, which can assist in the negotiations.

    At the end of the day, no supplier wants to lose your business in these tough times, but they also need to be convinced that you can pay them. Anything you can do to help them go on trading with you is in everybody’s best interests.

  • 21 Dec 2011 12:00 AM | Anonymous

    BNP Paribas and IBM has announced a six year agreement for management, support and maintenance services of BNP Paribas infrastructure through their joint venture BNP Paribas Partners for Innovation (BP2I) created in 2004.

    BNP Paribas Partners for Innovation (BP2I) is a joint venture equally owned by BNP Paribas and IBM for managing IT infrastructures.

    "Through this new agreement, IBM will continue to support the growth of the BNP Paribas thanks to the excellence of its services and to the high performance of its technologies," stated Jean-Laurent Bonnafe, CEO of BNP Paribas.

  • 21 Dec 2011 12:00 AM | Anonymous

    The Department of Health (DH) has appointed IT and business outsourcing firm Vangent to run the new Calculating Quality Reporting Service (CQRS), formerly known as the GP Payments Calculation Service (GPPCS).

    The website for NHS Connecting for Health says the company was made preferred bidder at the beginning of the month, but a spokeswoman told GGC the contract has been signed and the new service is scheduled to go live in April 2012.

    The CQRS is to replace the Quality Management Analysis System (QMAS) in calculating payments due to GPs. It is designed to support the transition to clinical commissioning groups commissioning healthcare services.

  • 21 Dec 2011 12:00 AM | Anonymous

    The hotel group’s new e-business platform will optimise customer experience.

    Global IT and Product Engineering Services Company MindTree is pleased to announce that it has been selected as strategic IT partner for Millennium & Copthorne Hotels Plc’s latest e-business initiative.

    The hotel group has selected MindTree to conceptualise, design, build and manage a new global e-commerce site that will transform the company’s customer service experience and increase its revenues through e-channels.

    Traditionally relying on offline booking Millenium Copthorne is aiming to catch-up in a sector where online booking is becoming the most important channel. Its existing online booking system, which was built in-house, is becoming outdated and the new system uses Adobe content management and integrates with third party applications such as Twitter and Google Maps.

    “We aim to transform the experience of our customers when they deal with us directly online,” said Clive Harrington, the hotel group’s Senior Vice President for Europe. “This is a vital part of our Group’s ambitious growth strategy for the next five years. Having thoroughly reviewed the market, we selected MindTree, who we are confident will deliver an efficient and effective service in taking our e-commerce offering to a new, higher level.”

  • 21 Dec 2011 12:00 AM | Anonymous

    Sage has launched One Payroll, the first addition to its highly anticipated family of software as a service tools, offering small business owners a simple, secure, low cost way to manage their payroll. Designed to help entrepreneurs who have no specialist payroll knowledge or IT skills to effectively and efficiently run their payroll, the software automatically takes care of all legislative updates and calculates statutory payments and deductions, giving business owners confidence that their payroll is accurate and peace of mind that that they are always compliant.

    Sage One Payroll has been created to help firms with 15 or less employees to pay staff quickly and accurately. It contains a number of features that save entrepreneurs valuable time, including:

    • Automatic recording and updating of P11 records;

    • Retrospective correction facility that means if a mistake has been made with pay earlier in the year it is easy to correct and ensures employees are compensated in the current pay run;

    • Ability to export data for payroll year-end reports directly to HMRC website, eliminating the need to re-enter data.

    Chris Stonehouse, Head of Sage Online, commented: “Working over Christmas can prove quite challenging if you hit a problem but have no one to turn to because the support team are tucking into turkey. That’s why Sage One Payroll comes with 24/7 telephone support 365 days a year, giving business owners access to an unrivalled infrastructure of payroll expertise and software support whenever they need it.”

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