Industry news

Sitel Group®, a leading global provider of customer experience (CX) products and solutions, announced it has entered into a definitive agreement to acquire Sykes Enterprises, Incorporated a leading full life cycle provider of global customer experience management services, multichannel demand generation and digital transformation.

Read the full article here on Sitel Group Website

The European Commission has announced plans to build a Joint Cyber Unit to tackle large scale cyber-attacks.

Recent ransomware incidents on critical services in Ireland and the US has "focused minds", the commission said.

Read the full article here on BBC News Website

Services like Netflix, Amazon Prime and Disney+ could face tighter regulation in the UK under government proposals.

Read the full article here on BBC News Website

This arrangement is similar to another multi-year technology tie-up that Deutsche Bank announced in July 2020 with Google Cloud.

Read more here on Computer Weekly website

SKWeston & Company will be joining Davies and, with our sights set firmly on US expansion over the coming years, they will be perfectly positioned to support our exciting and ambitious plans to expand the breadth and depth of our services globally.

Read the full press release here

Officials in the UK's central government and public organisations, including local authorities, NHS trusts and police departments, have been urged to ensure wider benefits of spending public money are factored into procurement processes.

Click here to view the Procurement Policy Note – National Procurement Policy Statement and here for the article on Supply Management website

Sky Media, the advertising sales arm of Sky, has today announced the return of SME100, a £2million support scheme for small businesses, giving them free access to the power of TV advertising through AdSmart as they recover from the pandemic.

Read more here on Adsmart from Sky website

AI is at the forefront of breakthroughs in helping those with Parkinson's live with the disease. Neurologists use what's called the UPDRS - the Unified Parkinson's Disease Rating Score - to calibrate the severity of a patient's symptoms. Earlier in the trial, other patients of Dr Tai had been assessed by him at his clinic, and his UPDRS ratings were then fed into the AI system as part of its learning data.

Read the full article here on BBC Technology

Farnborough-based automated life insurance advice platform provider, Anorak Technologies has raised an additional £5m in funding. The round was led by Outward VC with participation from Nic Kohler, the former CEO of Hollard, Paul Evans, Chairman of Allianz PLC, Charlie Delingpole, CEO and founder of ComplyAdvantage, and Will Neale, Founder of Fonix and Grabyo.

Read the full article here on TechMarketView website

UK-based pension and savings provider Cushon was one of the “New Kids on the Block” fintechs that my colleague Jon Davies profiled back in February. Cushon provides an automated savings and investment platform that delivers a variety of workplace savings options and has now closed an overall funding round of £26m. This includes a £6m equity raise led by Augmentum Fintech and a further £20m in credit facility committed by AshGrove Capital, a specialty lending firm.

Please click here to read the full article on TechMarketView website