Industry news

  • 27 May 2020 8:06 PM | Anonymous

    As the industry begins to recover, we must look at how spending should be reallocated and use this opportunity to further improve IT.

    https://www.forbes.com/sites/marksettle/2020/05/19/cio-it-spending-priorities-now/?ss=cio-network#2d83c2323943

  • 27 May 2020 8:04 PM | Anonymous

    The rapid fixes as a result of the pandemic must not be forgotten about and should be acted upon as we return to normality. A great article by one of our members. 

    https://www.coeus.consulting/blog/what-infrastructure-issues-need-addressing-following-urgent-stickytaping-during-covid

  • 26 May 2020 10:17 AM | Anonymous

    With a large proportion of the Sourcing Industry working in India, the Economic Times interviews the CapGemini CEO, highlighting the growth of the sector in India.

    https://m-economictimes-com.cdn.ampproject.org/c/s/m.economictimes.com/industry/services/consultancy-/-audit/india-crucial-to-providing-competitive-services-to-cos-capgemini-ceo/amp_articleshow/75962105.cms

  • 22 May 2020 9:39 AM | Anonymous

    Stresses and fears as a result of the pandemic have caused a disruption in workplace wellbeing. Mastercard have allowed employees to decide when they return to the offices.

    https://www.bbc.co.uk/news/business-52734021

  • 22 May 2020 9:36 AM | Anonymous

    As new developments in AI aid the workplace in these times of crisis, the need for 5G coverage increases. 

    https://blog.equinix.com/blog/2020/05/19/5-reasons-why-the-5g-roll-out-is-gaining-speed/

  • 20 May 2020 1:20 PM | Anonymous


    With the current realisation of threats such as Covid 19, this report covers physical as well as cyber security potential threats.

    https://www.linkedin.com/pulse/ntts-2020-global-threat-intelligence-report-simon-chassar/?trackingId=EP7sxG4mgpoaMzyTx4j6iQ%3D%3D

  • 19 May 2020 7:57 PM | Anonymous

    'The nation-wide lockdown imposed to stop the spread of the coronavirus pandemic may prove to be too expensive for the economy.

    Reuters reports: "Goldman Sachs expects India's economy to shrink 45% on an annualised basis in the quarter to the end of June, and by 5% in the whole of the 2021 fiscal year running till next March, showing the economy contracting far more than previously expected.

    “The deeper trough in our second quarter forecasts reflects the extremely poor economic data we have received so far for March and April, and the continued lockdown measures, which are among the most stringent across the world,” the investment bank said in a note dated May 17.

    Goldman had earlier projected the country's GDP to contract 20% in the second quarter and 0.4% for the financial year ended 2021.

    The investment bank said it expects an annualised rebound of 20% in the third quarter, but a gradual recovery of 14% and 6.5% respectively for the fourth quarter and first quarter of the next financial year.

    Restarting the country's economy has continued to pose challenges, Goldman said, especially in containment “red zones”, which account for about 45% of GDP.

    Supply chains are improving, but are still operating at low levels, along with missing logistics and weak end-demand, according to the note."'

    Quoted from: https://www.thehindu.com/business/businesslive-18-may-2020/article31611952.ece

  • 19 May 2020 7:48 PM | Anonymous

    'This constitutes the first time since the inception of the Front Office BPO Omnibus Survey in 2017 that India has gained the coveted first-place standing' (Ryan Strategy Advisor) 

    https://ryanadvisory.com/india-is-2020s-most-favored-offshore-location/

  • 19 May 2020 7:44 PM | Anonymous

    'Must say I’m incredibly proud of how well our industry has responded around the world! Partners and service centres have pulled out all the stops to continue to deliver exceptional services to customers and consumers around the globe. The future will be very different, but positively so, as our industry will be critical to so many companies’ restart strategies.' (Kerry Hallard, CEO of the GSA)

    https://www.linkedin.com/pulse/reflections-south-african-gbs-sector-lockdown-evan-jones/?trackingId=

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