Industry news

Teleperformance, a global leader in digital business services, announced today that it launched a new state-of-the-art global shared services center in Hyderabad, India.

The new center in Hyderabad currently has 500 employees dedicated to Teleperformance's Global Business Services practice, which centralizes and provides critical support leveraging data analytics and next-generation AI technologies to administer back-office services including workforce management; technology

Read the full article on PR Newswire here.

At least one in four top commercial law firms expect generative artificial intelligence to replace jobs within their firm within the next five years.

In the latest survey, Reed Smith, Hogan Lovells, Stephenson Harwood, and Charles Russell Speechlys all said they expected internal jobs to be replaced by the technology.

Read the full article on Law.com here.

Tech buying decisions are complex and finely balanced. Commercial considerations of efficiency, productivity and the ultimate impact on bottom line must be balanced with vendor and partner relationships, integration with legacy infrastructure and security.

However, many technology departments and organisations now include sustainability considerations (and often wider ESG criteria) when issuing tenders and also at the earlier stages of building strategy.

Read the full article on Computing here.

Companies have committed to being more diverse, inclusive, and equitable, but many struggle to make significant progress in these areas. Here’s how they can meet DEI ambitions—now and in the longer term.

Five steps are critical for setting and achieving successful DEI strategies.

1. Aspire. Align on the vision.
2. Assess. Build the fact base.
3. Architect. Develop the plan.
4. Act. Mobilize capabilities and resources.
5. Advance. Measure progress to scale and sustain momentum.

Read the full article on McKinsey & Co here.

Global law firm DLA Piper has appointed a projects and infrastructure partner from big four accounting firm PwC, who will be based in its Melbourne office.

Luke Westmore has joined DLA Piper, having come over from PwC Legal

Mr Westmore stated: “The firm offered a clear strategy  which focused on their sector strengths and commitment to ESG, which aligned with my outlook and values.”

Read more on Lawyers Weekly here.

KPMG employees donated their time to over 475 nonprofits for the firm's second Community Impact Day, an annual volunteer day of community service.

On August 1, over 21,000 people volunteered with a wide range of organizations including Boys and Girls Scouts, American Heart, Junior Achievement, and Big Brothers Big Sisters of America, which already collaborate with KPMG all year long. According to Jennifer Flynn Dear, Community Impact Day managing director, it's all about finding what issues are important to employees and putting their skills in the service of others.

The days of tax being just a private compliance issue for tax teams are long gone; tax transparency is now a core pillar of sustainability, say Jenny Wong of KPMG Australia and Loek Helderman of KPMG International.

One of the key topics featured at the summit was navigating ESG and the tax environment. KPMG professionals discussed how tax transparency is now a core pillar of sustainability, leading to a movement of new global standards.

Read more on International Tax Review here.

London HQ’ed supply chain startup Kavida.ai has raised £900k in follow-up seed funding from investors, bringing the total raised to £1.2m.

Investment into improving Supply chain productivity and resilience is going to be big business over the next few years. The maturing use of AI, centralised data platforms and automation technologies in particular are increasingly important for organisations who are struggling from inflation cost pressures, business disruption and skill shortages.

Read more on TechMarketView here.

Czech billionaire Daniel Kretinsky is in talks to buy Atos's loss-making legacy operations in a 2 billion-euro ($2.20 billion) deal that will refocus the struggling French company on its cybersecurity and cloud assets, and cut its debt.

Kretinsky, who made his fortune in the energy sector, is expanding his vast empire in Europe and has been on a buying spree in France, setting his eyes on assets ranging from French retailer Casino to Vivendi's publishing group Editis.

Read the full article on Reuters here.

Twitter's abrupt rebrand to X came out of the blue on July 23, causing widespread confusion among its 240 million global users. But the reasons, which Elon Musk had hinted at last year, eventually came to the surface.

The most succinct explanation came from Musk himself in the Tweet (or is that Xeet?) below. In it, he explains that X Corp (the company formerly known as Twitter) bought the social network "as an accelerant for X, the everything app."

Read the full article on TechRadar.