Earlier this week, US-headquartered customer services giant Concentrix signed the deal to buy French-headquartered rival Webhelp, in an acquisition first announced back in March (see Concentrix agrees to buy Webhelp for $4.8bn).

The combined business is likely in due to course to get a new name and identity and is expected to have c.$9.8bn in revenue for FY 2023 on a pro forma basis. The new combined operation is to be led by current Concentrix CEO Chris Caldwell.

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