Organizations worldwide are realizing that RPA is capable of transforming their backend operations and procedures in an entirely new way with digital technology. It is a novel approach to automating corporate operations and procedures. It enables businesses to use software-driven robots, or bots, to automate routine, predetermined activities. It minimizes the human labor required for tiresome, repetitive jobs so that employees can concentrate on more important and more meaningful work.

Read the full article on ResearchAndMarkets here.

The headline of one of my previous articles, “The Most Unenviable Job in Purchasing,” sums up my negative view of a purchasing department’s strategic sourcing function. In my experience, the solitary focus of strategic sourcing has been piece-price. And there is always someone who will offer a lower price.

What’s wrong with this approach, of course, is that there are other desirable supplier capabilities that can positively impact OEM customer internal costs, as well as position them to increase revenues/profits through satisfying incremental demand—i.e., demand that was not forecast. And these are largely ignored in today’s source-selecting strategy and process.  

Read the full article on IndustryWeek here.

After joining forces with PEN Partnership in August, Wavestone announces the acquisition of Coeus Consulting, a London based management consulting firm specialising in CIO Advisory. The three companies all share strong growth ambitions to build together a leading player in the UK consulting market.

Read the full article on Actusnews here.

DXC Technology Company DXC shares rallied 6% in the last trading session to close at $28.36. This move can be attributable to notable volume with a higher number of shares being traded than in a typical session. This compares to the stock's 0.5% gain over the past four weeks.

The upswing in DXC stock prices on Monday can be primarily be attributable to rally in the broader market for the fourth consecutive trading session on weakening dollar rates and growing optimism that inflation has peaked.

Read more on Yahoo News here.

Software development models provide a framework for teams. Discover 7 software development models and determine which one will suit the project seamlessly.

/ -- Different software development projects call for different timelines, technologies, and budgets. As a result, the ultimate outcome relies upon the design of processes necessary to accomplish chosen goals. Given a variety of software development models, it is challenging to choose one that will seamlessly suit the business needs. The new article by Intetics covers seven major models in software development, and tips on choosing the most appropriate one for a particular project.

Read more on newswires here.

A new KPMG study said the global reach of carbon pricing and taxes would likely expand in the upcoming years, bringing a complex tax landscape that may prove challenging to navigate for some businesses. The findings, reported by BusinessGreen, were presented in a study titled “Business consequences of tax driving net zero ambitions” and prepared by KPMG’s Responsible Tax Projects. 

Read more on the Carbon Herald here.

Great Place to Work®, the global authority on workplace culture, ranks Teleperformance number 9 on the Best Workplaces in Europe list. The list is based on confidential survey data representing 1.4 million employees from over 3,000 companies across 37 countries in Europe.

Read more on Directors Club here.

2021-2030 Report on Global Call Center Outsourcing Market by Player, Region, Type, Application and Sales Channel is latest research study released by HTF MI evaluating the market risk side analysis, highlighting opportunities and leveraged with strategic and tactical decision-making support. The report provides information on market trends and development, growth drivers, technologies, and the changing investment structure of the Global Call Center Outsourcing Market. Some of the key players profiled in the study are Acticall Sitel Group, Alorica, Arvato, Atento, Capita, Carlyle Group (Comdata), CGS, Conduent, Datamark, Five9, Grupo Konecta, Hinduja Global Solutions (HGS), HKT Teleservices, HP, IBM, Infinit Contact, Invensis Technologies, Runway, SERCO GROUP, Sitel, StarTek, Sykes, Synnex, Telekom Malaysia (VADS), Teleperformance, Transcom, Transcosmos, TTEC, Webhelp & Xerox Corporation.

Read more on the digital journal here 

Recognised for its comprehensive strategy to leverage freelancer talent ecosystem, according to company

Digital transformation solutions company UST has received the ‘Changemaker of the Year’ award from the Global Sourcing Association (GSA) for its ‘open talent’ strategy. UST was recognised for a comprehensive strategy that allows it and its clients to gain a significant talent advantage by leveraging the freelancer talent ecosystem.

Read more on the Business Line website here.

Chatbots have hit the headlines over the past few days after a Google engineer claimed that the firm's most advanced system has developed human-like feelings, or become sentient.

Simply put, a chat bot is a computer program deliberately designed to mimic and respond to human speech.

But just how lifelike are the best on the market? One thing for sure is that these intelligent virtual assistants, are now found everywhere.

From Amazon's Alexa, to Apple's Siri, or a retailer's website, an estimated 80% of us now use chatbots - whether they are responding to us verbally, or via written text.

Read the full article on BBC news here.