Founding Member of FormIGA – the global Industry for Good Alliance

SUstainability & ESG

ESG is hot on every board agenda and will only get hotter in the coming years. Our industry has historically focused well on the environmental piece and is predominantly good at the governance piece but needs to improve in the social value area. 

Currently all companies are reinventing wheels. Buyers writing their own due diligence questionnaires for all suppliers to fill in. Suppliers having to fill in a multitude of different questionnaires for all their customers. We believe holding one verified industry common view is needed – but this view needs to represent the characteristics of the global technology and business services industry – we are a people industry and as such, in addition to key metrics such as carbon emissions, green data centres, etc we should have a strong focus on softer metrics to include: inclusion and diversity in the workforce; supplier diversity; responsible automation; impact sourcing; fair price for livelihoods and other social values.

The GSA is has developed The Service Providers' Sustainability Index (SPSI). We  have broad support by buyers and services providers and our assessment will not be a name and shame index, instead it will be an index for best performers to promote themselves but for poorer performers to learn from so the industry as a whole can improve.

Regardless of the Index progressing, we will be promoting huge amounts of best practice in this space to help this industry improve, including a repository for Tech4good examples to improve Social value performance.

We are also investigating the concept of setting targets for the industry as a whole to reach net zero ahead of deadline. With regards to impact sourcing, we will continue to work with the GT&BSC on globally measuring performance against improvement targets.

To be a part of the GSA's ESG agenda, drop an email to admin@gsa-uk.com.

ESG EVENTS

Sustainable Strategic Sourcing Summit 2024

ESG across the Supply Chain: Panel Discussion

Marcia Balisciano, Chief Sustainability Officer, Global Head of ESG and Corporate Responsibility, RELX

Karl Fuhrmann, Senior Procurement Manager, Monzo


Sustainable Strategic Sourcing Summit 2024

Corporate Responsibility And The Road Ahead

Marcia Balisciano, Chief Sustainability Officer, Global Head of ESG and Corporate Responsibility, RELX


Sustainable Strategic Sourcing Summit 2024

FormIGA and The Service Providers' Sustainability Index

Alistair Niederer, ESG Consultant and lead on FormIGA SPSI

SourcingTV Alistair Niederer, Formiga's Spsi Lead And Esg Tech & Business Process Advisor


FormIGA (Industry for Good Alliance) is a joint venture between the Global Sourcing Association (GSA) and the International Association of Outsourcing Professionals (IAOP).A key initiative of FormIGA is its Service Provider Sustainability Index (SPSI). In this week’s SourcingTV, Kerry Hallard speaks to Alistair Niederer, on all things SPSI.

Alistair shares what SPSI is, the benefits for buyers and service providers and why they need it. Also, he shares the importance of ESG being on your 2024 agenda.


Festival & Launch of FormIGA 2024

ESG Ambassadors Pop up & Panel

Matt Clarke, Managing Director, Workforce Solutions

Dimitar Dimitrov, Managing Partner, Accedia

Simon Howatson, Co-Founder and CEO, BornGood


Meet the GSA’s ESG Ambassadors, a group of businesses each doing great things to explore and expand ESG programmes within their organisations.


Festival & Launch of FormIGA 2024

SPSI – understanding your service providers’ ESG performance &FormIGA SPSI’s Pioneer Partner, Sutherland Global Services

Kerry Hallard, CEO, GSA
Alistair Niederer, CEO at NeedleRock and GSA’s Council member for ESG

The GSA beta-launched its Service Provider Sustainability Index (SPSI) in March. With the results from working with its Pioneer Partner, we shared how it’s delivering actionable insight to businesses and what we’ve learnt about how we can all improve ESG performance and measurement.

Case study: “SPSI stands out from other assessments due to its easy and distinctive approach, tailored by our industry, for our industry. The ESG maturity report highlighted gaps between our current state and our aspirational goals.


Watch the Launch of the GSA's Service Provider Sustainability Index 

Presented By Kerry Hallard, CEO of the GSA and Alistair Niederer, CEO at NeedleRock.


The GSA's Sustainable Sourcing Symposium

Chair: Hemant Puthli, Managing Director and Partner, Neo Group

Hemant will introduce how sustainable sourcing is the future and how the intersection of Ethics, AI and ESG will shape the evolution of the sourcing lifecycle

Panellists:

Karl Fuhrman, Senior Procurement Manager at Monzo

Alistair Niederer, CEO of NeedleRock

Mattie Yeta PhD, Chief Sustainability Officer, CGI

Daniel Murray, Managing Director, CleanChain, ADEC Innovations

The GSA's Sustainable Sourcing Symposium

A Tech Sector Call to Action

Mattie Yeta PhD, Chief Sustainability Officer, CGI

How the tech sector can deliver a sustainable future.

The GSA's Sustainable Sourcing Symposium

Vision For Sustainability Across The Supply Chain

Matthew Clarke, Managing Director, Workforce Solution at ADEC Innovations


The GSA's Sustainable Sourcing Symposium


Kerry Hallard, CEO at the GSA

Alistair Niederer, CEO and ESG & BPO Advisor at NeedleRock

An update from the GSA on the ESG Service Provider Sustainability Maturity Index

The GSA's Sustainable Sourcing Symposium

Driving Sustainable Supply Chains Through Industry Wide Collaborations - Lessons From The Apparel Industry 

Daniel Murray, Managing Director, CleanChain, ADEC Innovations.

Graham Storrie, Director at Texology Limited, Former Head of Fabric AT M&S and Board Member at ZDHC Foundation

Get insights from the apparel industry's sustainable supply chain journey as Daniel Murray, MD at CleanChain, ADEC Innovations, and Graham Storrie, former Head of Fabric for M&S, shared insights on tackling ESG challenges collaboratively across the industry. Learn how CleanChain technology and an industry wide Zero Discharge of Hazardous Chemicals (ZDHC) initiative played pivotal roles.

GSA Festival of Sourcing 2023

TLT’s Journey to Net Zero

Olesya Katyuk, Senior Procurement Manager at TLT

TLT has set up an ambition to achieve net zero by 2040. A tiered approach targeting supply chain emissions (e.g. emissions calculations software, supplier due diligence on sustainability – new and existing, supplier sustainability assessment frameworks, etc.) has already been set up and Olesya detailed how they plan to achieve their goals.

GSA Festival of Sourcing 2023

Net Zero in the Supply Chain

Chris Boyle, Supply Chain Sustainability Lead at Aviva

Chris provided an intro to Net Zero and science-based targets, framing against Aviva’s climate commitments and the UN Sustainable Development Goals before going on to talk about Aviva’s supply chain actions.

GSA Festival of Sourcing 2023

Shifting The Paradigm Of Success - Convergence Of ESG & BPO: A Case Study 

James Donovan, Group CEO of ADEC Innovations  

n this session, James delved into the business and BPO industry paradigm shift driven by Environmental, Social, and Governance (ESG) principles. He presented the case study of ADEC Innovations, an original ESG service provider.

As a Business Advisory Board member of the United Nations Environment Programme, James also discussed the progress towards the Sustainable Development Goals based on his insights, offering a perspective on the outlook for people, planet, and the global sourcing industry.


GSA Festival of Sourcing 2023


ESG in the Supply Chain


Moderator: Kerry Hallard, CEO of the GSA

James Donovan, Group CEO of ADEC Innovations

Chris Boyle, Supply Chain Sustainability Lead at Aviva

Olesya Katyuk, Senior Procurement Manager at TLT

This panel discussed ESG in the supply chain, how to work to science-based targets and how we can improve as an industry avoiding green washing.

ESG Adoption

Hemant Puthli, Managing Director and Partner at Neo Group

Marcia Balisciano, Global Head of ESG and Corporate Responsibility at RELX

Becky Clissmann, Managing Director at The Chancery Lane Project

Kerry Hallard, CEO at the GSA

In this webinar, Kerry shared the latest on the Service Provider Sustainability Maturity Assessment and Hemant shared more on the ESG Adoption Survey. We we’re joined by panellists Marcia and Becky who shared more on the standard ESG clauses that should be going into every contract.

GSA Festival of Sourcing 2022: Launch Announcement for the GSA Service Provider Sustainability Maturity Assessment

Kerry Hallard, CEO of the GSA

Hemant Puthli, Managing Director and Partner at Neo Group


What is the GSA doing for the ESG agenda?



GSA Festival of Sourcing 2022: Sustainability Survey Results

Hemant Puthli, Managing Director and Partner at Neo Group

GSA Festival of Sourcing 2022: An ESG Journey

Marcia Balisciano, Global Head of ESG and Corporate Responsibility at RELX


The trails and tribulations of acheiving best practice



GSA Strategic Sourcing Symposium: ESG

Marcia Balisciano, Global Head of ESG and Corporate Responsibility at RELX

Anne Todd, Partner at Michelmores LLP

Graeme Trevayne, Associate Director at Coeus Consulting

Kerry Hallard, CEO at the GSA



GSA Festival of Sourcing 2021: Tech for Good

Eleanor Thompson, Alliance Manager at Fivetran and GSA Council Member

Matt Juden-Bloomfield, Head of Automation and IT Transformation and Global for Good Lead at Blue Prism

James Gough, VP EMEA at Infinate Lambda

Technology must be a catalyst for great social change. Technology was a vital tool for business survival throughout the pandemic and today every business must see itself as a technology business. As such, we need to be more intentional about the use of tech in tackling the world's pressing social and environmental challenges.

ESG Interviews

SourcingTV: Tara McGeehan, President of UK and Australia Operations at CGI speaking on Sustainability Targets

Kerry Hallard, CEO of the GSA, spoke to Tara McGeehan, President of UK & Australia Operations at CGI on CGI’s inspirational ongoing sustainability program and how they plan to achieve the ambitious target of reaching net zero and nature positive status in the UK by 2026 and globally by 2030. 

SourcingTV: Hanae Chino, Group ESG Strategy Director at Webhelp speaking on Impact Sourcing

Webhelp recently won Social Programme of the Year at the 2022 GSA UK Awards for their Impact Sourcing Programme. Hanae shares how the programme has been developed, how targets are set around hiring impact workers, which geographies impact workers are hired from and why impact sourcing is not just the right thing to do but can deliver significant business benefits.


SourcingTV: Jehan Perinpanayagam, CEO at Infomate speaking on Impact Sourcing

Kerry speaks to Jehan, based in Sri Lanka, who shares how implementing an impact sourcing programme has given great opportunity to people in the rural areas of Sri Lanka and how it has had such a positive impact on Infomate, lowering attrition and tackling the lack of talent, as well as having an incredible positive social impact. Jehan explains why everyone should consider impact sourcing and how to do so.


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