Australian telecoms company Optus has signed a three-year agreement with HP Enterprises in a bid to improve the performance and quality of its support services and customer functions.

HP will provide applications management for a number of key applications including certain customer billing, data warehouse and other core systems.

“By streamlining our applications environment, we expect to achieve significant service level and operational improvements across our IT portfolio, which will result in a better experience overall for our customers,” said Lawrie Turner, chief information officer, Optus.

“Optus needs an agile applications environment to innovate and meet the changing needs of its customers,” said David Caspari, managing director, Australia and New Zealand, HP Enterprise Services.