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House of Fraser signs ITO contract with Capgemini

13 Jan 2010 12:00 AM | Anonymous

Department store chain House of Fraser is outsourcing its IT support to Capgemini UK in a seven-year contract set to take effect this month.

As part of the contract Capgemini will manage data centre services, applications support and development, service desk, desktop support and third party services.

It will also manage network services, which will be provided by Capgemini under a sub contract agreement.

House of Fraser says that its decision to outsource its entire IT operations will give it improved access to the wide range of IT skills and capabilities required to support its business plans, a more cost-effective IT support operation, and considerable IT procurement and financing benefits.

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