A major European national lottery has awarded relationship manager Convergys Corporation a multi-year licensing, support, and maintenance contract.

The agreement will implement Convergys Smart BSS Solutions, including Convergys Rating and Billing Manager, to support the lottery’s dealer billing and commissioning.

This new Convergys client required a sophisticated billing and commissioning solution that would enable it to quickly launch new and innovative games and commissioning schemes to retain and attract new lottery agents.

With Convergys’ integrated portfolio of Smart BSS Solutions, the lottery determined that it would receive the flexibility it needed to expand its market share in the newly liberalised and increasingly competitive European gaming market.

This national lottery manages games of chance including lottery, scratch card, and sport gambling games, and sells and collects revenue through thousands of resellers nationwide.