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Teleperformance acquires beCogent

19 Aug 2010 12:00 AM | Anonymous

Contact centre provider Teleperformance Group has wholly acquired UK-based contact centre business beCogent.

The agreement will see Teleperformance significantly extend its geographic position in the UK, while tapping on Scotland’s technologically skilled and multi-lingual workforce.

Following the acquisition, Teleperformance becomes the second largest UK contact centre operator.

Based in Scotland, beCogent has recognised expertise and deep experience in numerous industry sectors, with an emphasis on the retail, financial services and telco/ISP industries.

beCogent has around 3,000 employees across four call centers in Airdrie, Erskine, Kilmarnock and Glasgow and forecast 2010 revenue of approximately £50m.

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