Webhelp, a leading global provider of customer experience and business services, has partnered with SGS, the leading certification company, for a long-term initiative to safeguard content moderator health and well-being.

This partnership led to SGS developing the Wellness and Content Moderation (WellComo) label to assess the strength and maturity of practices that businesses use to protect the health of content moderation colleagues on the front line.

Webhelp supported by sharing its considerable experience in the field and by offering several operational sites for pilot audits. Webhelp’s approach to well-being as an overarching component of working methods is one of the many ESG (Environmental, Social, and Governance) initiatives that the Group has undertaken as part of its ongoing commitment to health and wellness.

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