BPO companies now may have to look beyond competitive compensation as a key in attracting and retaining top talents.
Findings of the recent study conducted by Sitel Philippines revealed that excellent health programs are the top draw for people considering a career in the BPO industry.
“The stress of everyday life, consequences of wrong lifestyle choices, and environmental stressors — all these can sap a person’s physical and emotional energy,” said one of the respondents during the focus ground discussion session conducted for the study.
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