Concentrix, a leader in customer service and technology, and Webhelp, a global provider of customer experience and business solutions, announced the completion of their merger on Tuesday. The new company will operate under the temporary name “Concentrix + Webhelp” until a new name is chosen.

The merger positions Concentrix + Webhelp as a global leader in the customer experience sector, with an expanded portfolio of AI solutions and digital capabilities. It also enhances the overall customer experience value proposition with one of the strongest and most balanced global footprints in the sector, helping the world's top brands transform customer experiences and reach their business goals.