UK challenger, Metro Bank has struck a long-term deal with Infosys as the high street retail bank looks to reduce its cost base and turn around its fortunes by transforming its IT and business operations. Metro Bank has tasked Infosys with enhancing its IT and support functions, while digitally transforming many of the bank’s processes.

The collaboration with Infosys is designed to enhance Metro Bank’s digital capabilities, improve automation, refine data, and embed AI capabilities into the bank’s processes. To achieve this Metro Bank will leverage Infosys Topaz, an AI-first offering using generative AI technologies to deliver a consistent customer experience.

Read the full article on TechMarketView here.