British employees are sounding the alarm over the rise of AI agents in the workplace, warning that the tools are unreliable, unresponsive to feedback, and in some cases creating more work instead of reducing it.

That's according to the Global State of AI at Work 2025 Report, commissioned by work management platform vendor Asana.

The study surveyed 2,025 workers worldwide, including 1,021 in the UK, and paints a picture of a workforce eager to embrace AI but held back by trust and oversight gaps.

Employees expect to hand off almost a third (32%) of their workload to AI within a year, and 41% within three years. Yet today, only one in four (25%) say they feel ready.

Even as use grows, confidence is lagging. Nearly two-thirds (64%) of workers describe AI agents as unreliable. More than half say the tools confidently produce incorrect results or ignore feedback altogether. Without clear accountability, mistakes go unresolved, undermining both efficiency and trust.

Read the full article on Computing here.