Alsbridge, the outsourcing, shared services and offshoring advisory firm is to partner with iMPOWER to provide practical support to local authorities in managing shared services programmes.

iMPOWER is an independent consultancy, specialising in working exclusively in the local government sector. Alsbridge is a niche consultancy specialising in shared services and business process outsourcing and integration in both the public and private sectors.

By combining both iMPOWER and Alsbridge’s practical experience and skills, the partnership will allow local authority clients access to a team whose focus is entirely on delivering lasting change through shared services projects.

Chris Price, Head of Public Sector Practice at Alsbridge comments: “Our mutual belief is that for shared services to deliver their promise, there is now a need for a different type of consultancy support – one that focuses on design, transition and delivery.”

Giles Piercy, Director at iMPOWER adds: “Our joint independence from delivery solutions and our willingness to provide a framework of transferable skills and tools, will help clients manage their shared services programmes”.

The two companies combine to provide:

• a deep understanding of local government and the issues faced in delivering quality customer service, efficient processes and cultural change, with;

• international expertise in quickly designing and delivering shared service centres and assisting blue-chip organisations in integrating and / or outsourcing business processes

• a proven routemap for transitioning and transforming services

• a range of in-house methodologies and toolkits and have proven experience of skills transfer.