Spring Global Mail, an international mail delivery company, has awarded Logica a global contract to provide Finance and Accounting BPO services.

Spring Global Mail is a joint venture company, formed in 2001 by three of the world’s leading postal organisations – TNT of the Netherlands, Royal Mail Group of the United Kingdom and Singapore Post. Spring provides business solutions for international business mail. Currently all Finance and Accounting (F&A) processes are run from Spring offices in Amsterdam (The Netherlands) and Emmerich (Germany).

Logica will take over responsibility for the main Finance and Accounting functions such as billing, accounts payable and general accounting. Spring’s F&A experts joined Logica in the Netherlands on June 2, 2008. Dutch employees will transfer to Logica’s F&A shared services centre in Amstelveen. The German employees will transfer to the Arnhem office of Logica.

Logica will deliver the F&A BPO based on blended sourcing by performing activities in the most suitable and cost-effective locations whether onsite, offsite, nearshore or offshore.

Iain McLure, CEO Spring Global Mail: “Logica provides us with the opportunity to mitigate continuity risks in our F&A process without increasing costs and with the benefit of increased quality. The contract also provides our transferred people access to a more professional F&A environment and enhances career prospects for them”.

Paul Schuyt, Chief Executive of Logica in The Netherlands: “The contract with Spring Global Mail is key to our strategy to focus on long-term, flexible partnerships with our customers. The agreement is part of a new wave in business process outsourcing, which seeks to achieve cost savings for customers through the ideal mix of a more effective and efficient organisation, innovative technology and moving activities to countries with lower labour costs.”