The Department of Health has commissioned Capita Group Plc to develop and deliver NHS Choices, a new digital channel to connect citizens and intermediaries with the NHS. The contract is worth £60 million over three years, with an option to extend for a further two years.

Capita will be responsible for the hosting, technical and content development of the NHS online presence and related digital services. A key focus will be on ensuring innovative engagement with citizens and clinicians to support a healthier nation.

The agreement will involve the transfer of approximately 55 staff and 82 contractors from the previous provider to Capita.

Chris Sellers, Capita’s Managing Director for Health, commented: “We are delighted to have this opportunity to support NHS Choices and look forward to working with everyone involved to further develop the way the NHS connects with its citizens and clinicians online. We welcome all those transferring to Capita and will benefit greatly from their vast experience as this further strengthens our growing presence in the healthcare sector. Together we will help transform the way patients interact with clinicians and provide more efficient access to health education and self help services.”

Work on the channel began last week.