English Heritage has awarded Atos Origin an outsourcing contract to provide IT support at over 120 of its Heritage sites and offices across the UK from Tintagel Castle in Cornwall to Hadrian's Wall in Northumberland. This new contract renews a contract first signed in 2002.
Under the terms of the agreement, worth £ 7 million over 2 years, Atos Origin will manage desktop, data centre, network, customer support centre, disaster recovery and application support services as well as providing training, maintenance and service management for English Heritage, the UK government organisation responsible for protecting the historic environment in England. This includes historic buildings, monuments, battlefields and archaeological remains.
Anne Ware, vice president for Public Sector at Atos, commented: “Since working with English Heritage we have completed a number of projects including relocation to a new head office in London, desktop and server technical refreshes. Building on this success we will continue to work closely together to ensure service excellence across its entire organisation and to improve their business processes.”