CSC has won a contract from the North Carolina Department of Health and Human Services (NC DHHS) to replace the state's current Medicaid Management Information System (MMIS) with a new healthcare administration system that will manage other state agency health services in addition to Medicaid. The contract has a seven year base period and a one-year option, bringing the estimated total contract value to US $265 million.

Under the terms of the contract, CSC will develop a new enterprise MMIS solution for healthcare administration supporting multiple agencies within the NC DHHS. The solution will be enhanced by commercial off-the-shelf products designed for a multi-tiered, service-oriented architecture and aligned with the Medicaid IT Architecture (MITA) business enterprise. CSC led development of MITA, creating the initial architectural framework, and continues to develop standards and enterprise objectives to ensure that clients' solutions meet Centers for Medicare and Medicaid Services requirements. The new system will also provide the department with an information technology platform that promotes efficiency and information sharing across all divisions and programs.

In addition, CSC will be the fiscal agent for the NC DHHS and its divisions, providing operational support to manage provider and recipient call centers, prior authorisation reviews, claims processing, pharmacy operations, medical policy reviews and other administrative activities. CSC also will provide similar support to other health coverage programs offered by NC DHHS.