Rodale, an international media company, has chosen Convergys to develop and implement its customer care and relationship management solutions.

Howard Weill, SVP of finance and operations at Rodale, said, “In a highly competitive marketplace, providing our customers with choices for how they can communicate with us is another way we can continue to provide added-value. With Convergys’ relationship management solutions, Rodale now has an end-to-end customer care solution that consolidates and streamlines operations and reduces costs while simultaneously raising its level of customer satisfaction.”

No financial details were released.