eTelecare Global Solutions, a global BPO provider, has acquired of The Phone House Limited, a South African BPO subsidiary of Talk Talk Group Limited, the telecommunications division of The Carphone Warehouse Group. As part of the acquisition eTelecare also secured a three-year BPO contract with Talk Talk Group customers in the United Kingdom.

“A key component of our corporate strategy is to address the large UK contact centre market,” said John Harris, President and CEO of eTelecare. “We are pleased to have this opportunity to acquire The Phone House centre because it provides an offshore delivery platform to serve the UK market and establish an important new business relationship with the Talk Talk Group.”