CSG Systems International, a leading provider of customer interaction management and billing services, has entered into a multi year contract with Infocrossing, part of Wipro, to provide outsourced infrastructure services.
Under the terms of the agreement, Infocrossing will consolidate CSG’s servers and manage their mainframe and information storage environments, which will be migrated to Infocrossing’s data centers. Infocrossing will provide the data center computing environment for the delivery of most of CSG’s customer care and billing services, allowing CSG to remain focused on its core business.
“We selected Wipro Infocrossing because of its deep data center expertise, rigor and proven process and methodologies,” said Bret Griess, CIO and SVP Operations, CSG Systems. “This agreement is aligned to our IT initiatives and supports CSG’s business goals of expanding our market and extending our reach into new verticals. We are excited to work jointly with Wipro Infocrossing to modernize, improve and expand the IT functionalities supporting the core business of CSG Systems.”