Affiliated Computer Services, the US-based BP/ITO provider, has acquired Caribbean-based BPO provider, e-Services Group International, for US $85 million, including the assumption of the company’s existing liabilities.
The acquisition nets ACS and its clients an additional 4,000 English-speaking staff based in Jamaica and St. Lucia. The company also hopes the deal will enhance ACS’s ability to handle complex business functions from a location convenient to the Americas and Europe.
Tom Blodgett, Executive VP and Group President of ACS Business Process Solutions, “The veteran management and talented employees of e-Services will continue to provide high quality service to e-Services’ global customers. The acquisition also allows ACS to expand in a location that gives clients access to cost competitive customer care and BPO services.”