Vivarte, a leading footwear and apparel retailer, and Atos Origin, a leading ITO provider, have extended their managed IT operations partnership for an additional five years.

The extended contract will see Atos Origin continue to hold responsibility for all Vivarte’s information systems. The partnership covers the supply and operation of the mainframe information system, management of 135 distributed servers and 1,000 workstations, plus user support and administration of the Local Area Network linking three Vivarte sites. Atos Origin also manages 2,400 POS terminals for the various Group banners, providing hotline assistance and support for cash register systems.

“This contract extension confirms the value delivered by seven years of fruitful collaboration, that have enabled us to consolidate our IT resources while efficiently meeting increasingly demanding business and quality objectives,” explained Hilda Coppin Finkelstein, Vivarte Chief Information Officer. “Today, with the migration to the Atos Origin data center in Germany, we know that our IT system can seamlessly accommodate growing transaction volumes without requiring any increase in processing power. What’s more, the responsiveness of our Disaster Recovery Plan (DRP) has been cut to just four hours, compared with 24 hours in the previous agreement.”