Schneider Logistics, a global provider of logistics and transportation services, has signed a multi-year outsourcing agreement with ExlService Holdings, Inc. (EXL), a provider of outsourcing and transformation services.
Schneider Logistics, SRO in Olomouc, Czech Republic, currently provides transaction processing services to Schneider and its clients in Europe and the U.S. Schneider presently has approximately 200 employees that will transfer to EXL as part of the agreement. Through its delivery centre in Olomouc, EXL will have access to a talent pool with strong multi-lingual capabilities. The Czech Republic presents significant growth potential enabling EXL clients to leverage the labour pool in the Czech Republic to expand and diversify their outsourcing operations.
“As we operate the business, we are always looking for opportunities to be more efficient and effective,” said Jack Gross, Senior Vice President, International, Schneider Logistics. “This agreement positions us to continue to provide customers with excellent service while maintaining a competitive, low-cost position in the marketplace.”
According to Mr. Gross, the new relationship means Schneider Logistics customers will realise greater efficiencies in their business processes, including European freight audit and payment, logistics engineering, carrier contracting and brokerage business.
The Olomouc facility will serve as EXL’s third outsourcing service delivery location outside of India and The Philippines. With the acquisition of Schneider Logistics, SRO in the Czech Republic, EXL will have twelve delivery sites located across India, The Philippines and the Czech Republic.