emergn, a new intermediary and consultant to the outsourcing industry, has opened for business today. The new company has been launched to address what it sees at the IT outsourcing industry's pitfalls and the lack of cohesion between business and IT. The company also aims to provide an antidote to 'the failures of ad-hoc sourcing strategies for buyers and disconnected global delivery practices for providers'.
emergn plans to do this through offering both enterprise and provider with industry-leading agile enablement services, proven sourcing strategies and global delivery and fulfilment capability.
Through the company’s offices in New York, London, and Guangzhou, emergn’s consultants will seek to provide enterprise buyers with support of their requirements, validation, and creation of key business processes either internally or with vendor strategies. For sourcing providers, emergn will look to improve the quality of services through organisational efficiency, integrated processes, improved business models, and a better understanding of project requirements.
Curtis Robinson, senior analyst at IDC, commented that, "[emergn] is right on track, and if current market dynamics don't force companies to consider sourcing models that allow for more cohesion between business and IT, then I really think those companies are not giving themselves the best chance to succeed in the current (and subsequently future) business environment. As companies continue to bring their delivery capabilities closer to their clients, this approach just makes sense. I think current economic conditions, while challenging, present even larger opportunities for enterprises that are looking to deliver to clients in a more seamless, timely, and open manner.”
"Ad-hoc sourcing strategies are having a negative impact on the IT delivery industry and it's refreshing to hear emergn address these problems - and offering real solutions - tied to an executive team of experienced experts," said Erin Smith, managing director, Global Services, British Telecom Design. "Moving to adopt agile practices is key to supporting this view."