Call Centre Focus, the UK’s leading publication for the call centre industry, and the National Outsourcing Association has combined forces to bring the readers of CCF a thought leading supplement. Written by senior figures within the NOA and other industry experts the supplement will focus on the current issues and developments facing the outsourcing industry. CCF is providing the opportunity for a limited number of organisations to align themselves with this thought leading supplement. For more information on the opportunities that exist, please contact Mark Arneill at mark.arneill@ubm.com