Telfort, a mobile telecommunications company in the Netherlands, has signed a five-year technology infrastructure and applications services agreement. Telfort hopes the outsourcing deal will augment business growth while improving quality and reducing operational costs.

Under the terms of the agreement, EDS will manage the development and operation of Telfort’s applications and infrastructure, amongst others to provide the company with improved agility and cost performance. As Telfort’s service integrator, EDS also will act as a single point of contact.

“In order for Telfort to grow our business in the low-cost wireless segment, it is necessary to adopt a cost leadership strategy and become more efficient,” said Marco Visser, chief executive officer at Telfort BV. “By partnering with EDS, we will be able to streamline our organisation for efficiency, providing us the opportunity to focus on new areas for growth.”

EDS will provide applications management services for Telfort’s critical business software applications, including new customer care and billing solutions focused on enhancing the customer experience. EDS also will manage the underlying infrastructure, including the network and data center, and provide service management and service desk services.