Symetra Financial, a leading US provider of employee benefits, has extended its IT outsourcing agreement with ACS.

ACS has provided a full range of IT infrastructure services including data centre, help desk, and voice and data networks for Symetra since 2004. ACS will also continue to provide output and content management services, as well as a variety of cross-functional services including security, asset management and disaster recovery.

"ACS enables us to provide high quality IT services at predictable costs," said Troy Olson-Blair, chief information officer for Symetra Financial. "Extending our long-standing relationship allows us to maintain IT industry best practices, incorporate continuous technological innovations and increase service capabilities to our customers."

Under the renewed contract, ACS will continue to provide full IT infrastructure services, as well as utilise new technological innovations including the ACS Management Platform, an offering that provides best-in-class service management capabilities to clients.