The Louisiana Department of Social Services has signed an ITO contract with Affiliated Computer Services, Inc. (ACS), offering citizens secure and convenient access to state benefits.
Under the six-year agreement, ACS will administer EBT for the Supplemental Nutrition Assistance Program (SNAP), previously known as Food Stamps; and Temporary Assistance for Needy Families (TANF). Recipients will receive benefits on the "Louisiana Purchase Card," which can be used at USDA-authorized retailers and ATMs.
As part of the contract, ACS will facilitate processing the state's child support payments; operating the Louisiana Customer Service Center, a full-service statewide call center for programs under the Office of Family Support; and supporting the Disaster Food Stamp program by establishing a customer service center to respond to citizen inquiries.