EquaTerra, the sourcing advisory firm, is inviting end-users within the outsourcing industry to participate in this year’s Service Provider Performance Study. Those responsible for managing outsourcing contracts in their organisations are invited to be a part of the survey which aims to provide independent, in-depth analysis of information technology and business process outsourcing service provider performance.

In return for completing the questionnaire participants will receive:

*A free copy of the findings report and are invited to a roundtable event to hear the findings presented.

*Year on Year trending of data over the last four years across all metrics.

*Strengths and Weaknesses of service providers from the perspective of the survey respondents.

*Independent “real life” view of service providers from CIO’s and managers of outsourcing contracts and their peers.

The survey is open until 30 October and the results will be published in November. For further information and to participate in the study visit the website.