A trend is growing in the US to bring call centre operations back into the country, having offshored the customer service operations to India.

Atlanta-based natural gas distributor AGL Resources is the latest to bring its call centre – which was operated by Wipro – back to the US, in a move which will create 75 new jobs locally.

It follows a succession of similar moves this year, from companies including Delta Airlines, United Airlines and auto maker Chrysler Group reported earlier in the year, it has been revealed.

This could raise a flag for Indian business process outsourcing (BPO) firms, according to publication tradingmarkets.com and follows the economic crisis and subsequent calls for companies to move operations and jobs back home.

"Given the current state of the US economy, now is the right time to invest in our country and create new jobs," said Hank Linginfelter, executive vice-president, utility operations, at AGL Resources.