Leading Mexican business Grupo Gigante has announced it has extended its outsourcing contract with IBM for five additional years through.
IBM will continue to maintain the Group's key business processes, including its customer/supplier portal and support for all financial, administrative, commercial, logistic, operating and HR processes, as well as in-store support.
For Grupo Gigante's corporate headquarters and its subsidiaries, Gigante Grupo Inmobiliario, The Home Store and Tiendas Super Precio, IBM will be responsible for fully managing and monitoring the information technology (IT) infrastructure under two managed service modes, applications and infrastructure.
Adrian Valencia, CIO, Grupo Gigante said: "Relying on the support of a solutions and research centre like that offered by IBM at its Guadalajara IT Campus provides us with the opportunity to test new solutions that facilitate strategic business decision-making and bring more efficiency to our day-to-day operations."