The Association of Train Operating Companies (ATOC) has renewed its IT outsourcing contract with Capgemini in an £18.5m contract providing support to its reservation system from 2009-2019.

Steve Pickman, projects director at RSP said: “Capgemini has provided us with a reliable and cost-effective service over the years which has played a vital part in assisting the development of modern rail retailing methods. I am therefore very pleased that we will be continuing to work with them for a further ten years.”

Under the ten year agreement Capgemini will provide IT infrastructure, application management and infrastructure management support to the reservation service.

In order to effectively handle increasing public demand for the national reservations service, the contract renewal will also feature a refresh of the existing HP and IBM hardware upon which the current reservation system runs.