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Vodafone evacuates call centre

6 Jan 2010 12:00 AM | Anonymous

Vodafone’s Newbury-based call centre has been evacuated in the wake of the ‘worst snow to hit the UK in thirty years’.

The phone company decided to send staff home late on Tuesday expecting up to 30cm of snow to fall in Berkshire, where the centre is based, it was reported on CCF Online.

The call centre is expected to struggle with customer calls today due to the number of staff affected by the weather.

Customers phoning the call centre have been told to ‘expect delays’.

As yet, no other call centres have reported problems, but further difficulties are expected.

The Federation of Small Businesses estimates that the snow could cost the economy around £600million a day for the next few days.

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