The British Library has paired with Capgemini UK in a bid to transform its IT systems.

The technology provider will design and implement a new request management and delivery system to “significantly improve” access to library resources by making searching, ordering and delivery processes “simpler, easier, faster and more efficient”.

Caroline Brazier, associate director of the British Library, said: “We were impressed by Capgemini’s genuine commitment to client collaboration, and by the quality of their people, proposals and track record.

“We are looking forward to working closely with them on this key project and to achieving our planned transformation in the service we deliver to our customers.”

The project forms a key part of the British Library’s aims to expand its user base among researchers from the UK higher education sector, the commercial world and individuals.