Australian bank Suncorp Group has extended its two BPO agreements with Unisys to provide services across Australia.
Unisys Payment Services will continue to provide Suncorp’s with cheque processing services for a further two years and direct entry electronic payments for a further three years.
Unisys will provide the services from centres in Sydney, Perth, Brisbane, Melbourne and Adelaide.
Suncorp Bank General Manager Terry Wasmund said: “Having Unisys provide these services allows us to focus on other core areas of our business, knowing that back-end payments are being processed in an efficient and cost-effective manner.”
Since 2001, Unisys has processed approximately 68 million cheque, direct debit and credit payment transactions annually for Suncorp.