UK airline, bmi, has signed a contract with IBM to manage a new-look passenger check-in operation.

As part of the ITO contract IBM has re-engineered bmi’s kiosk, web and mobile self service check-in systems.

The new system will service bmi’s main UK and Ireland airports including Heathrow, Manchester, Edinburgh, Glasgow, Dublin and Belfast.

The installation of the new system aims to increase customer uptake of the self service system, allowing bmi to “achieve continued cost savings, keep airfares competitive and improve customer service levels”, said the tech giant.

Peter Federico, bmi Group IT director, said: “We are pleased to be partnering with a company which has demonstrated its capability in this field over a number of years. It gives us a unified check-in platform for self service kiosks, web and mobile devices.”