UniRush, a US pre-paid card company, has signed a three-year outsourcing deal with Firstsource Solutions, one of India’s largest BPO providers.

Under the agreement, Firstsource will take responsibility for Unirush’s customer services and back-office management for the company’s e-work division. It is hoped the deal will deliver increased operational efficiency whilst reducing risk.

Ram Palaniappan, general manager, UniRush, commented “The partnership will support our extraordinary growth and allow us to continue our tradition of outstanding service delivery to our customers and our partners.”