First Food Services, the Burger King franchisee in the United Arab Emirate (UAE), has announced the launch of the Burger King Call Centre, it has been reported. The call centre will be a centralised service point that allows customers in the UAE to dial one dedicated number to place orders at any Burger King restaurant anywhere in the country.

Equipped with an integrated database of customer contacts, the call centre will provide support in both English and Arabic, and will take customer orders, answer queries and receive complaints.

Yasser Abdel Azim, general manager of First Food Services commented: “With the launch of this call center, Burger King customers in the UAE now have a number to place orders - irrespective of the restaurant location.”