Queensland Department of Education and Training has renewed its outsourcing contract with Unisys’ Australian subsidiary, to provide IT services to the department.
Under the $41m Australian dollar agreement, Unisys will continue to provide IT services to all Technical and Further Education institutes across the state, supplying IT services to students, teachers and administrators at 90 campuses across 13 Queensland institutes and the Australian Agricultural College.
Unisys will continue to support approximately 330 servers and 19,000 desktops whilst managing local and wide area networks and providing help desk services to serve approximately 75,000 support calls per year.
Tony Henshaw, vice president, Asia Pacific, Unisys Global Outsourcing and infrastructure services said the experience gained so far had helped Unisys work closely with the Department of Education and Training design a targeted solution to meet the department’s future needs.
“Under the renewal, we are committed to implementing a modernised solution that adopts new tools to enable greater levels of automation, improved service levels and efficiency,” he added.