Romania has been topped to be the new popular outsourcing destination, following research that indicated the country had jumped from 39th to19th place in an outsourcing location poll last year.
The numbers of outsourcers and employees operating within the country have increased during to the economic downturn, thanks to the country’s high language capabilities, good solid IT skills and a location in a compatible time zone to the UK - an ideal location for call centres, help desks and back office processes..
Meanwhile Europe’s leaders, including Poland, the Czech Republic and Hungary, have fallen as increasing costs for companies erode their competitiveness.