Telephone directory firm 118 118’s call centre in Plymouth, is expected to close in June, leading to the loss of nearly 200 jobs, it was reported in Personnel Today.

The company has begun a 90-day consultation process with staff, and is reportedly offering its 180 workers voluntary redundancy.

Meanwhile, some staff were applying for positions at the company's Cardiff call centres. It also has offices in London.

The increasing popularity of the internet has led to a fall in business since the centre’s opening in 2003.